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Lou Bachrodt Auto Mall
Rockford, IL
2,257 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,257 reviews
June 13, 2019
Awesome! It boils down to car buying the way it was meant to be. Quick and painless. Great pricing and the service was friendly. Couldn't be happier with my ne It boils down to car buying the way it was meant to be. Quick and painless. Great pricing and the service was friendly. Couldn't be happier with my new car or experience with Lou Bachrodt. Thanks a lot Sam! More
by Phillayyboyy
Employees Worked With
Sam Ferrille
June 13, 2019
Easy car buying experience Very pleasant experience. Was made comfortable while waiting and when they could speed up the process the did. Would recommend to others and would rep Very pleasant experience. Was made comfortable while waiting and when they could speed up the process the did. Would recommend to others and would repeat More
by Gwen
Employees Worked With
Joseph Thornton, TJ Abell, I worked with another sales person but forgot his name sorry
June 12, 2019
The best again! Sam Ferrille is by far one of the best salesperson I've had the pleasure of working with! He was honest and straight forward when it came to finding u Sam Ferrille is by far one of the best salesperson I've had the pleasure of working with! He was honest and straight forward when it came to finding us a good car. 10/10 would go back to get my next car from him! More
by Hollz92
Employees Worked With
Sam Ferrille
June 12, 2019
Great experience Seth was great! He was friendly and informative. He was very helpful. He was not one of those pushy salesman. I would recommend Seth to anyone. Seth was great! He was friendly and informative. He was very helpful. He was not one of those pushy salesman. I would recommend Seth to anyone. More
by Yo2019
Employees Worked With
Seth Bozarth, Fil Sotomayor, TJ Abell
June 12, 2019
Amazing customer service Fil and jenny helped me with my experience. They were so helpful and did a wonderful job in helping me find my new car! Very happy with my experience Fil and jenny helped me with my experience. They were so helpful and did a wonderful job in helping me find my new car! Very happy with my experience More
by Bellatrax
Employees Worked With
Fil Sotomayor, Jennifer Morelock, Courtney Karau
June 11, 2019
Helpful salesman Had no intention of buying when we stopped in but due to Jude's guidance and expertise we drove away in a brand new Buick. We love it Had no intention of buying when we stopped in but due to Jude's guidance and expertise we drove away in a brand new Buick. We love it More
by New car smell gr8
Employees Worked With
Jude Molina, Patty
June 10, 2019
Awesome Experience!!!!! Love this dealership! Jude and Fil were very helpful and enjoyable. This dealership has went above and beyond to make myself happy with my purchase! Love this dealership! Jude and Fil were very helpful and enjoyable. This dealership has went above and beyond to make myself happy with my purchase! More
by mahumed
Employees Worked With
Coby Mackenzie, Jude Molina, Fil Sotomayor
June 09, 2019
Stress Free Car Purchase Working with Tim and Fil made our experience stress free and actually fun. We will be back when it’s time for another new car, for sure!!! Working with Tim and Fil made our experience stress free and actually fun. We will be back when it’s time for another new car, for sure!!! More
by GailG
Employees Worked With
Tim Hardin, Fil Sotomayor
June 07, 2019
You guys are awesome! Hi my name is Christina the employees there are just wonderful especially Sam. He always goes above and beyond to make sure we get Exactly what we wan Hi my name is Christina the employees there are just wonderful especially Sam. He always goes above and beyond to make sure we get Exactly what we want. He is such a great sales and just all around guy! More
by Anderson family
Employees Worked With
Sam Ferrille
June 05, 2019
New car purchase Recently purchased a brand new Tiguan SEL R-Line. Sales consultant was great. Everything was quick and easy. Will continue service with this dealershi Recently purchased a brand new Tiguan SEL R-Line. Sales consultant was great. Everything was quick and easy. Will continue service with this dealership. thanks again More
by DJ
Employees Worked With
Joseph Thornton, TJ Abell
