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Lou Bachrodt Auto Mall

Rockford, IL

4.4
2,257 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,257 reviews

June 05, 2019

Great experience Tim was excellent and very helpful. Helped us get into our brand new Equinox. I would highly recommend them to all my friends and family. More

by Arik24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardin, Fil Sotomayor
Jun 05, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your new car, Arik! Thank you for taking the time to write about your experience. It's great to know that our staff were able to provide you with an excellent purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 04, 2019

Great dealer Thanks to lionel and the rest of the amazing staff, I'm able to have an amazing car! I really appreciate these people, they have been very helpful alo More

by Wolf7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Gary Jackson, Fil Sotomayor
Jun 04, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! The Lou Bachrodt Chevrolet Buick GMC Team

June 04, 2019

Nice service always good communication They gave us a very good service, very professional and personal, Lionel and Seth were very communicative and explained every doubt that We had. Highl More

by Guillermo C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bozarth, Lionel Vil, Fil Sotomayor
Jun 04, 2019 -

Lou Bachrodt Auto Mall responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 03, 2019

Absolutely helpful and very respectful towards me Sam was very respectful. He made me feel very comfortable on buying my first ever car And it was an amazing experience with his help More

by Corey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jun 04, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Sam and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 01, 2019

Excellent experience If i could give more stars for this purchase I would! Jenni was the the best! Thank you for everything, I definitely would recommend her as the best s More

by Dpitts4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jun 03, 2019 -

Lou Bachrodt Auto Mall responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Lou Bachrodt Chevrolet Buick GMC

June 01, 2019

Stop running my credit without my approval They sent a credit/ car loan app to over 10 companies after I said I wasn't interested in continuing the car buying process with them. After that they More

by SueAlex84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember
May 31, 2019

Smooth, efficient and helpful The staff did an excellent job of answering questions and not pressuring us! Gary in particular was very friendly and if he didn’t know the answer to More

by Volvo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jackson, Fil Sotomayor, Dan Anderson
Jun 03, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Regards, Lou Bachrodt Chevrolet Buick GMC

May 30, 2019

Happy CAR GREAT WORKING WITH SAM AGAIN! 4th car purchase. Will only deal with Sam - Sam Da Man!!!!! Deal was made and excepted - in and out in a timely manne More

by weld15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Patrick Bachrodt
May 30, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Lou Bachrodt Chevrolet Buick GMC

May 28, 2019

Awesome Very pleasant experience at the dealership, I originally went to see what the price was on the Chevy Blazer when I saw the Blazer I wanted an suv with More

by Newcar 0525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Molina, Fil Sotomayor
May 28, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Lou Bachrodt Chevrolet Buick GMC

May 27, 2019

Great first experience! My first time buying a car and I must say it was a lot easier and quicker than I expected. Very friendly customer service, and I love my car!!! More

by Anthony Henry-Garner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 28, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your first vehicle purchase, Anthony! We are proud to have been able to assist you. Regards, Lou Bachrodt Chevrolet Buick GMC

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