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Lou Bachrodt Auto Mall

Rockford, IL

4.4
2,257 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,257 reviews

May 27, 2019

a pleasant experience My finance agent Fil went above and beyond to help me and my husband. We got the truck we wanted thanks to Tim Hardin. I recommend Fil and Lou bachrod More

by Phillys Salmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardin, Fil Sotomayor, Patrick Bachrodt
May 28, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your kind words about your experience at our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Regards, Lou Bachrodt Chevrolet Buick GMC

May 25, 2019

Long but good Came in week ago. Look for Tiguan. Want black with black. Joe and TJ able to find me car I want. Came in and got to take new car home. Very happy. More

by ChenTiguan19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton, TJ Abell
May 26, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for coming in to see us, Chen! It was our pleasure to take care of you. Regards, Lou Bachrodt Chevrolet Buick GMC

May 25, 2019

New Truck! I've been driving an old 1993 Sierra, and i figured it was finally time for a new truck. Came in and was met with kindness and attention to what i wan More

by BertGMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton
May 26, 2019 -

Lou Bachrodt Auto Mall responded

Bert, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, Lou Bachrodt Chevrolet Buick GMC

May 22, 2019

Amazing service Amazing service From Jon Detrick and Gabriel and fil I would highly recommend anyone to come to Lou Bachrodt Automall I’m a very satisfied cust More

by Chaneljohns89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión, Fil Sotomayor, Jon detrick
May 23, 2019 -

Lou Bachrodt Auto Mall responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Lou Bachrodt Chevrolet Buick GMC

May 21, 2019

New Enclave Sam and Fil were very helpful, accommodating and professional. Overall we had a very positive purchasing experience. We would highly recommend Lou Bac More

by New car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Fil Sotomayor
May 21, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lou Bachrodt Chevrolet Buick GMC

May 20, 2019

Super staff Jude and Fil were both knowledgable, professional, warm, and friendly. Everything was explained thoroughly and very easy to understand. Jude was never More

by Swede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Molina, Fil Sotomayor, Jude, Fil
May 21, 2019 -

Lou Bachrodt Auto Mall responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lou Bachrodt Chevrolet Buick GMC

May 20, 2019

Tiring, but satisfying Went in during April to look at a new jetta gli. Joe met with me and talked to me about the car. In May I finally dedicated to getting it. Came in, an More

by Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton, TJ Abell
May 21, 2019 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback, Harrison. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Lou Bachrodt Chevrolet Buick GMC

May 19, 2019

Excellent Salesperson was awesome and helpful. Had nice inventory and they were patient finding a deal that worked for my budget. I would recommend them any day More

by Earxcheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
May 21, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Lou Bachrodt Chevrolet Buick GMC

May 19, 2019

Top rate service and follow up I went in looking to replace my seventeen year old truck and was greeted with a warm, friendly, and approachable sales team member and.had an delightf More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Molina
May 21, 2019 -

Lou Bachrodt Auto Mall responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Lou Bachrodt Chevrolet Buick GMC

May 16, 2019

OUTSTANDING EXPERIENCE! I came in and saw the truck that I really liked on the lot. I went into the building and Sam came and helped me out. His knowledge of the truck and ot More

by rreilly69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Joe Luy
May 16, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Regards, Lou Bachrodt Chevrolet Buick GMC

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