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Lou Bachrodt Auto Mall
Rockford, IL
2,257 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,257 reviews
April 25, 2019
Awesome Our salesman Sam Ferrille is an awesome salesman. He never pressures you into a sale. Sam wants you to have the vehicle you want at an affordable pr Our salesman Sam Ferrille is an awesome salesman. He never pressures you into a sale. Sam wants you to have the vehicle you want at an affordable price. If your going to buy a vehicle see Sam at Lou Bachrodt Auto Mall. Sam will work hard for you. More
by Podgod1
Employees Worked With
Sam Ferrille, Nick Steder
April 24, 2019
Great sevice Al Luna was the best, we had a great experience, got my car at my payment, I will be back for my second one in a near feature. Al Luna was the best, we had a great experience, got my car at my payment, I will be back for my second one in a near feature. More
by Villasenor33
Employees Worked With
Al Luna
April 24, 2019
Sam is a rockstar!!!! Sam was fantastic to work with!! We actually bought 2 vehicles in 4 days. I had a special sticker on the window of my trade in and Sam got it off and Sam was fantastic to work with!! We actually bought 2 vehicles in 4 days. I had a special sticker on the window of my trade in and Sam got it off and put it on my new car!!! Definitely above and beyond!!! More
by MCC
Employees Worked With
Sam Ferrille
April 23, 2019
BMW purchase Good job / good service, Went in expecting to be there for hours to trade in my car and they had me in and out, much appreciated, They will get th Good job / good service, Went in expecting to be there for hours to trade in my car and they had me in and out, much appreciated, They will get the first opportunity next time More
by Bmw m5
Employees Worked With
Seth Bozarth, TJ Abell
April 19, 2019
Purchase of car Jude was very personable and was great to work with. He was friendly and very attentive through the whole process. I will not hesitate to recommend h Jude was very personable and was great to work with. He was friendly and very attentive through the whole process. I will not hesitate to recommend him. More
by Maryman61
Employees Worked With
Jude Molina
April 13, 2019
Purchased a vehicle, very happy with sales team and service! Gabriel was patient and answered all of my questions, super knowledgeable about the vehicle I was purchasing, and attentive. I would definitely recomm Gabriel was patient and answered all of my questions, super knowledgeable about the vehicle I was purchasing, and attentive. I would definitely recommend Gabriel as a great sales guy. Vic was also patient, accommodating, assiduous, and honest. More
by DaysiaD
Employees Worked With
Gabriel Carrión, Fil Sotomayor
April 11, 2019
Joe and Tj made our car buying experience awesome! Both Joe and TJ were amazing to work with! We had a blast throughout the whole process, and they were very helpful! They went above and beyond for us Both Joe and TJ were amazing to work with! We had a blast throughout the whole process, and they were very helpful! They went above and beyond for us in our first “leasing” experience! More
by Peterlopez904
Employees Worked With
Joseph Thornton, TJ
April 07, 2019
Joe was great and super easy to work with Joe and the team at VW were easy to talk and work with as we figured out which car we wanted to buy for our daughter. I typically dread purchasing a c Joe and the team at VW were easy to talk and work with as we figured out which car we wanted to buy for our daughter. I typically dread purchasing a car but they made everything simple and easy. Thank you! More
by cyndifritz
Employees Worked With
Joseph Thornton, Joey Tupper
April 02, 2019
Very satisfied Al Luna was very helpful in all ways with our purchase! He even brought the vehicle to our home for a test drive. We drove a different car first and Al Luna was very helpful in all ways with our purchase! He even brought the vehicle to our home for a test drive. We drove a different car first and he picked up on the things we didn't care for. He picked out the perfect vehicle for us and worked long past quitting time to make sure we understood all of the features. More
by Schweitz, Christine 1951
Employees Worked With
Al Luna
March 29, 2019
Sam is the best to work with look forward to number 6 Sam is great to work with look forward to number 6 auto from him. Taylor in detail excellent job on car she needs a raise Sam is great to work with look forward to number 6 auto from him. Taylor in detail excellent job on car she needs a raise More
by Mark farbo
Employees Worked With
Sam Ferrille
