Lou Bachrodt Auto Mall

Awful! ! Dishonest and Inept service! Unneeded replacements, Vehicle returned with dysfunctional liftgate. Even charged a fee to pay with Visa. Worst BMW s ! Dishonest and Inept service! Unneeded replacements, Vehicle returned with dysfunctional liftgate. Even charged a fee to pay with Visa. Worst BMW service experience ever. More

Prosper Rubino was very helpful in explaining everything. This is my first brand new purchase and it went very smoothly This is my first brand new purchase and it went very smoothly More

Jason lutz did an amazing job running around getting the best prices for us. He did amazing. Cleaning team did great on the truck too. Very good experience. best prices for us. He did amazing. Cleaning team did great on the truck too. Very good experience. More

Are Family been In business with them. for a while they are very helpful and try to help for a while they are very helpful and try to help More

Prosper Rubino did a great job helping me find a car within my budget and that met my needs. within my budget and that met my needs. More

I pulled in with my service engine light on my 2 yr old vehicle still under warranty. Asked them to scan the code to make sure the car was safe to drive until I could make an appt to deal with issue. They vehicle still under warranty. Asked them to scan the code to make sure the car was safe to drive until I could make an appt to deal with issue. They refused, saying I need to make an appt just to scan it! I repeated that I just need to know if it's ok to drive until I can get the car in good any issue. They refused to even do that. I called Finley in Beloit (20 min) way. They said it is not flashing, drive it up there and they would scan it right away. They did. I don't go back to Bachrodt even for an oil change or anything else. More

Joe Luy was great to work with. Joe proved that buying a car doesn't have to be as stressful and frustrating as it often is. Thanks for everything Joe! Couldn't have been happier wi Joe proved that buying a car doesn't have to be as stressful and frustrating as it often is. Thanks for everything Joe! Couldn't have been happier with the outcome. More

I’ve bought several vehicles from Lou Bachrodt over the years. Most of the vehicles I’ve bought were from salesman Sam Ferrile. Sam is a great guy and most importantly he WILL NOT pressure you to buy a c years. Most of the vehicles I’ve bought were from salesman Sam Ferrile. Sam is a great guy and most importantly he WILL NOT pressure you to buy a car/truck. If you’re looking for a vehicle look Sam up at Lou Bachrodt auto mall. Nothing against the other sales staff BUT I highly recommend you find Sam Ferrile. He will take good care of you. More

John and Fil did a great job made our purchase super easy and pleasant. I would recommend them to anyone who is looking to purchase a vehicle new or used. and pleasant. I would recommend them to anyone who is looking to purchase a vehicle new or used. More

Kyle and Phil did great! They both were very informative and full of energy. Great personalities. Gave me many tools to make the best choice and got the vehicle I wanted. They both were very informative and full of energy. Great personalities. Gave me many tools to make the best choice and got the vehicle I wanted. More