Lou Bachrodt Auto Mall
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 2,155 reviews
Great experience with JR Henry at Lou Bachrodt My husband and I had a wonderful experience with salesman JR Henry buying a new car from Lou Bachrodt. From our initial meeting, to test driving two d My husband and I had a wonderful experience with salesman JR Henry buying a new car from Lou Bachrodt. From our initial meeting, to test driving two different cars, to working for us to make the best deal on both our new car and our trade-in, to explaining our new car's features, to setting up the many technological components, JR was not only extremely helpful, but he was also professional, friendly, knowledgeable, and patient. We ended up with a beautiful new GMC Acadia Denali that we are very, very happy with. More
Thank you Sam Ferrille, for helping me buy my new Buick. Thank you Sam Ferrille for your kindness in helping me buy my new Buick. I love it. & Thank you Tom Wessels for your help too. Everyone was very profe Thank you Sam Ferrille for your kindness in helping me buy my new Buick. I love it. & Thank you Tom Wessels for your help too. Everyone was very professional Thanks again, Martha Harris More
Outstanding service! Incredible helpful service by JR. I would recommend him to anyone interested in buying a new or used car. He is very loyal and considerate to his cust Incredible helpful service by JR. I would recommend him to anyone interested in buying a new or used car. He is very loyal and considerate to his customers. More
Service My overall experience was great. I really appreciated his honesty and his quality of service. I would definitely recommend all my friends and family My overall experience was great. I really appreciated his honesty and his quality of service. I would definitely recommend all my friends and family to the sales representative that assisted me (Willie Dockett) and the auto mall (Lou Bachrodht). More
Very Happy with my Visit I received excellent information and customer service. I only went in to test drive a 2012 Enclave and ended up buying a 2014 Chevy Malibu! I received excellent information and customer service. I only went in to test drive a 2012 Enclave and ended up buying a 2014 Chevy Malibu! More
Great Service We were very pleased with the customer we received at Lou Bachrodt, our salesman JR Henry did everything we needed in order to walk away with the vehi We were very pleased with the customer we received at Lou Bachrodt, our salesman JR Henry did everything we needed in order to walk away with the vehicle we wanted which was the 2011 Chevy Traverse. All of the employees were friendly and nice to our whole family. The facilities were very good, they had a play area for my two daughters and clean bathrooms. I would definitely recommend this dealership to friends and family. More
completely satisfied customer I bought a 2015 Malibu ,Love it J R was patient and helpful and made me very comfortable doing it myself. Very very satisfied customer. I bought a 2015 Malibu ,Love it J R was patient and helpful and made me very comfortable doing it myself. Very very satisfied customer. More
" positive experience " We were very happy with our experience. Everything was readily explained or quickly researched. All our questions were answered. We were impresse We were very happy with our experience. Everything was readily explained or quickly researched. All our questions were answered. We were impressed by their friendly service and helpful guidance without putting pressure to make a decision too quickly. We will be back to Lou Bachrodt Auto Mall to buy our next vehicle! More
Hey ladies!!!! Brandon Campbell took very good care of me. I never felt pressured or like I was being sold. As single lady shopping for a car can be intimidating. Brandon Campbell took very good care of me. I never felt pressured or like I was being sold. As single lady shopping for a car can be intimidating. Brandon let me know right away that what I wanted was important. We test drove three cars until I found the one I wanted. Every step of the process was quite easy. I would definitely go to Bachrodt again. If you are thinking of buying a car...I say ladies have no fear...go to Lou Bachrodt Auto Mall. More
Good Experience I went to the dealer knowing exactly what I was looking for. This would be my second vehicle that I have purchased from Lou Bachrodt and in order to e I went to the dealer knowing exactly what I was looking for. This would be my second vehicle that I have purchased from Lou Bachrodt and in order to ensure that I received the same, smooth vehicle purchasing experience as I had the first time, I knew that JR Henry was the salesperson to help me through the process. He'd sold me my previous car and just as before, he was very knowledgeable, patient, and answered all questions that I had. JR helped me find the vehicle that was right for me. I am happy with my purchase. More