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Lou Bachrodt AutoMall

4.9

958 Lifetime Reviews

7070 Cherryvale N Blvd, Rockford, Illinois 61112
Call (815) 332-3000

Top Reviewed Employees

Sam Ferrille, Sales & Leasing Consultant, Lou Bachrodt AutoMall

Sam Ferrille

Sales & Leasing Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Al  Luna, Sales and Lease Professional, Lou Bachrodt AutoMall

Al Luna

Sales and Lease Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Anderson, Sales Manager, Lou Bachrodt AutoMall

Dan Anderson

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Filiberto  Sotomayor, Sales Consultant, Lou Bachrodt AutoMall

Filiberto Sotomayor

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 19, 2018

"Hassle free doesn't even begin to describe my experience..."

- Tstouffer

This is the 2nd time I've come to Lou Bachrodt after accidents that totalled the cars I was driving. The first time was so easy and such a relief, it seemed like a no-brainer to go back under similar circumstances. I was instantly reminded why I loved them so much the last time. The salesman, Prosper, greeted me, offered me a seat and something to drink. He asked what I was looking for, took some information, and within 30 minutes we were doing a test drive. The whole process took less than a few hours. Even in the waiting, I heard service people and other sales people genuinely working to provide excellent customer service. 5 star establishment, 5 star employees.

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Employees Worked With

Augie Rizzo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Prosper Rubino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jon Detrick

November 18, 2018

"Excellent customer service"

- Trax happy 1

Sam was down to earth and very helpful!!! Best customer service experience by far!! Sam made sure every detail was met and very helpful with On Star! Thank you

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Employees Worked With

Sam Ferrille
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Luy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 17, 2018

"Face to Face Haste with Haste"

- Kallan2016

From my experience with Mindy Lopez to my sale with Jennifer Morelock, to even the finance man Dan and the appearence of Todd i was pleasantly impressed with how Fast they got me in and out being a rush in need to get to work. I had a time frame and was out within 15 minutes of my deadline. Congrats! I was not late to work. Thank you for your understanding and thorough professionalism!

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Employees Worked With

Jennifer Morelock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mindy Lopez

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Indoor Customer Parking
  • Instant Financing
  • Laptop Computers
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Lou Bachrodt AutoMall, Rockford, IL, 61112