Lou Bachrodt Chevrolet Coconut Creek

As much as I would love to give them a 5 star review, I simply cannot. My sales person and everybody there were certainly nice. The vehicle I chose, a 2023 Jeep Gladiator, was every bit as nice as advert simply cannot. My sales person and everybody there were certainly nice. The vehicle I chose, a 2023 Jeep Gladiator, was every bit as nice as advertised which was at a seemingly great price. The loss of 3 stars comes from the $3000 total xx they added on to the price once we got down to brass tacks. I saw on the website the $1299 "Pre-Delivery Prep Fee" and the $299 Document fee. So I was expecting that and even agree with paying it. But frankly, the over 10% additional cost ticked me off. I thought long and hard about not buying it at all at that point. I probably should have walked out. However, I had a buddy of mine with me whom I trust when it comes to cars and he said I would probably not find a cleaner Gladiator anywhere. And even though I went through with the deal, part of me wishes I didn't simply because of their deceptive pricing practices. I don't want to leave a 1-star review because it's not like the dealership was a total dump and the people were certainly nice while reaching into my wallet. Keep this in mind when buying from them. They are not total xxxxxxxx but pretty close in my book. More

Nelson was great to work with, made the process easy with no pressure. He understood the goal and worked with me to get there. Will refer anyone looking to buy a Chevrolet to Nelson. no pressure. He understood the goal and worked with me to get there. Will refer anyone looking to buy a Chevrolet to Nelson. More

People here is very helpful and friendly and most reliable and likeable customer service an excellent service ever reliable and likeable customer service an excellent service ever More

Right car [2023 Buick Encore GX] WRONG dealership. Kiss of death was refusing to provide requested spare key fob [$285 item on $20k purchase]. Sales Mgr Adam pledged "we don't want you dissatisfied" a Kiss of death was refusing to provide requested spare key fob [$285 item on $20k purchase]. Sales Mgr Adam pledged "we don't want you dissatisfied" and would call me 6/9. Failed on both. If they do that on a small item, think what they do on other things. More

The service department quality of service and communication has been going downhill for years now. communication has been going downhill for years now. More

Seamless process. Matt was great. Very communicative. Will definitely recommend to others. Thank you all for making me a happy truck owner! Matt was great. Very communicative. Will definitely recommend to others. Thank you all for making me a happy truck owner! More

nelson and elan were great thank you guys you were very helpful I will recommend to my family and be back in the future helpful I will recommend to my family and be back in the future More

Like any negotiation, it was difficult but we finally found the number to close the business, thank you for your very professional services, Thanks Emmanuel found the number to close the business, thank you for your very professional services, Thanks Emmanuel More

Matt was a big help with my purchase and it was an awesome experience. Great job! awesome experience. Great job! More

Best service ever from all the team: sales people, manager, financist, etc. Fair negotiations in trade in and also on sale manager, financist, etc. Fair negotiations in trade in and also on sale More