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Lou Fusz Kia - Service Center

St. Louis, MO

4.6
2,220 Reviews

2,221 Reviews of Lou Fusz Kia - Service Center

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April 24, 2024

I bought my 2018 kua stinger new from them and have been taking it back for service and maintenance the entire time. They take great care of me and my car. More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
April 24, 2024

I don't have a Kia so stop asking me about your service stop stop stop More

by MEADOWLARK1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Weir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : You don't even know who had appointments
April 22, 2024

I like how the windshield was replaced, the car washes, and the salesman was ready and willing to help, answer any questions. More

by jcworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Berry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Lou Fusz Kia responded

We're glad that our service staff was willing to help and take care of you!

April 20, 2024

Always love my Lou Fusz Kia service experience - they take great care of all their customers! More

by WTMCMAKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 23, 2024 -

Lou Fusz Kia responded

Were glad that our service staff were able to take care of you!

April 19, 2024

Do a good job but they are slow. I was in a hurry so did do any extras and just an oil change took an hour and a half. More

by MORODEOFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 18, 2024

Service for my truck was excellent very helpful Tec’s were very nice and helpful More

by kevinmbrower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Lou Fusz Kia responded

We're glad that our service staff were able to take care of your needs!

April 18, 2024

Awesome experience for me and my family! The staff was pleasant and was quick on meeting my needs. More

by jameshuntley731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Lou Fusz Kia responded

We're glad that our staff were able to meet your needs!

April 18, 2024

The tires were inflated at excessive pressures up to 58 psi. Very poor practice. Service was good other than that. More

by kevinbrown14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service dept was good.
April 16, 2024

Andy is the best service advisor! I really appreciate how he keeps you informed on the status of your vehicle and the repair progress. HOWEVER, there seems to be a quota for the ser More

by It's Me
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
April 14, 2024

There were things on my 16000 mi maintenance bill that wasn’t on my phone for the maintenance and he told me the bill was going to be $390 before but at checkout it was $441. I mentioned it to him then he More

by moniquedear31966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachery Lentz
1
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