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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews

2,556 Reviews of Lou Fusz Kia - Service Center

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June 26, 2023

It’s been helpful for me. They helped me purchase my own first vehicle at 78. My Kia Soul drives like a dream. More

by cschmidt0112
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember the salesman’s name.
Jun 26, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 26, 2023

The front desk woman was very informative and helpful when I wasn’t able to stay. My car was finished quickly. More

by laurenkessler11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 29, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 25, 2023

Easy to make appt and were very prompt with service. Extremely efficient and courteous. Highly recommend More

by KN Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Jun 26, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

June 25, 2023

Not satisfied with work performed on my new vehicle. It was returned dirty and the problem was not resolved. More

by Ds.walker2000
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Josh Hough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

June 24, 2023

Nikki was exceptional. She was there to help when needed and followed up as expected. More

by CC_OWENS8493
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nikki
Jun 26, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 23, 2023

Promptly greeted with a smile. .service was professional courteous and work completed with a smile More

by misspt44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 26, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

June 23, 2023

BEST CUSTOMER SERVICE I have ever received with a Kia Dealership Service Center!!! 10 STARS FOR NICCI POLLARD & HER TEAM AT THIS LOCATION!!! I live in CA but my son just moved to St. Louis and he now ow More

by renonahm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NICCI POLLARD and Brandy - the technicians that worked on the car
Jun 26, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 23, 2023

Very professional and they keep you informed on the status of your vehicle while being serviced. Zach is awesome. More

by jim.p.vaught
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach
Jun 26, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

June 22, 2023

I have been using this dealership for the past eight years whether buying a new car or bringing my car in for service. I would not go anywhere else. They are very professional, personable and respectful More

by lindap4581
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin, Andy
Jun 26, 2023 -

Lou Fusz Kia responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

June 21, 2023

Easy and efficient. I showed up during a busy time and still got in and out quick. More

by sethwhay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

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