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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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October 22, 2020

Awesome purchase experience. I bought my first Mazda from Chuck Hestand back in June of 2018. I knew exactly what I was looking for and we were able to come to a fair price over the phone. When I arrived, th More

by jason.rehg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hestand, Whitney Repple
Oct 26, 2020 -

Lou Fusz Mazda responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

October 13, 2020

Customer service is excellent, the service was done within the estimated time frame and happy with end result . Have been coming here for years and will recommend others to come here as well. More

by Mravanh221920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, John Harman
Oct 30, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

October 06, 2020

I have always been happy with my service at Lou Fusz. They worked me in for an oil change before a road trip, gave me loaner car and had my car ready in no time. Always take my cat here!! More

by BEN10X5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harman
Oct 13, 2020 -

Lou Fusz Mazda responded

We appreciate your business! Thank you so much for the high rating!

October 01, 2020

The staff here is so friendly and helpful. And I love it that they give me a loaner when I have service work done. Work was done quickly. I received calls periodically updating me on the status of my car. More

by ladypilot
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Harman
Oct 05, 2020 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

September 30, 2020

Very quick with the work they do. I am use to a vacuum and a wash with any service, but they don’t do that. More

by millerashley1989
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Oct 05, 2020 -

Lou Fusz Mazda responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

September 30, 2020

Excellent and timely. Happy that I chose this dealership for sales and service. Service was performed in the amount of time specified. Updated on status throughout. Clean waiting area. More

by julie.bergfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Oct 05, 2020 -

Lou Fusz Mazda responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

September 30, 2020

Reserved a loaner to have while I was at work and when I got there I was told that the loaners are first come first serve. That is not a “reservation “ as I was previous told by the representative that made More

by gennalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Derleth
Oct 05, 2020 -

Lou Fusz Mazda responded

We are very sorry to hear about this. We will be letting our team know. Your business is very important to us and we appreciate you letting us know about your experience.

September 28, 2020

service was as always, good longer wait time under service was as always, good longer wait time under the circumstances of covid_19.the wait comfortable. Wait room was nice and clean. Everybody w More

by ejspivey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mongey
Oct 05, 2020 -

Lou Fusz Mazda responded

We appreciate your business! Thank you so much for the high rating!

September 28, 2020

Shawn was extremely polite and professional making our experience absolutely Awesome!!! Thanks again to the whole team,(behind the scene mechanics, to front team members!!!! More

by Atberzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Oct 05, 2020 -

Lou Fusz Mazda responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

September 25, 2020

This a beautiful dealership with a compassionate and professional staff. They have nice amenities while I waited for my service to be completed -- nice TV, chips, coffee, water bottles, handy outlets fo More

by JODY.GORDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Maggie Derleth
Sep 28, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

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