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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews

2,051 Reviews of Lou Fusz Mazda - Service Center

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March 11, 2020

Excellent service and the new facility is absolutely beautiful and relaxing. I will always return to this facility for any necessary service and or purchase. More

by sistateach
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Apr 07, 2020 -

Lou Fusz Mazda responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

March 10, 2020

Love love love the service team. Julie is always ready for anything I throw at her!!! Super fast and super easy. She is the reason I keep getting service here!!! More

by Helen Gust
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Apr 07, 2020 -

Lou Fusz Mazda responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

March 09, 2020

Shawn was great. Very nice and welcoming. I hadn’t been in since the remodel it looks great. And a car wash with service is amazing. More

by michellecypret
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Apr 08, 2020 -

Lou Fusz Mazda responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

March 09, 2020

Overall, Lou Fusz Mazda is fantastic. They take good care of you, and I just love that they wash and vacuum your car and top up your fluids. However, the other day I was sold an air filter replacement for $1 More

by desg38
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Apr 07, 2020 -

Lou Fusz Mazda responded

We appreciate your feedback and will share this with our team. Your experience is our upmost importance to us.

March 09, 2020

I had a wonderful experience at Lou Fusz Mazda! This is a beautiful location and the staff is really friendly! I’ll continue using them to service my vehicle More

by MFONVILLE87
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso
Apr 08, 2020 -

Lou Fusz Mazda responded

Thanks for the kind review. Let us know if we can help with anything else.

March 06, 2020

Very friendly and efficient. Went in without notice because my brake light went out. They fit me in immediately and accommodated my puppy while we waited More

by FT
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Apr 08, 2020 -

Lou Fusz Mazda responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

March 05, 2020

Very satisfied with the dealership never had any problems they've always got my vehicle fixed and ready and ample time just had a key fitted for my truck and it was done perfectly thanks so much More

by RICEBARBARA540
Recommend Dealer
Yes
Employees Worked With
Joshua Hinson
Apr 08, 2020 -

Lou Fusz Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

March 04, 2020

The only thing is when I picked up my vehicle there was a cigarette lighter in my cup holder and I don't smoke at all. More

by marvintabb6012
Recommend Dealer
Yes
Employees Worked With
Julie Reichert
Apr 08, 2020 -

Lou Fusz Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

March 03, 2020

Everyone was Helpful and resourceful however I don’t see a list of technicians that provided the service he should be included as well. Thank you for you service! More

by Lolitham
Recommend Dealer
Yes
Employees Worked With
Repair Technician that worked on my car!, Shawn Degrasso, Joshua Hinson
Mar 03, 2020 -

Lou Fusz Mazda responded

We will certainly go over this list and see who is missing. Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

March 02, 2020

Great personalized service. Shawn is fantastic. Explained everything well. Free loaner when part bad to be ordered. No complaints at all. Could not have been better. More

by JoeK
Recommend Dealer
Yes
Employees Worked With
Shawn Degrasso, Joshua Hinson
Mar 03, 2020 -

Lou Fusz Mazda responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

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