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Lou Fusz Mazda - Service Center

Saint Louis, MO

4.6
2,051 Reviews
Call Service Center (314) 208-2304

2,051 Reviews of Lou Fusz Mazda - Service Center

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February 10, 2023

Great customer service, they kept me updated on the status and explained the services / charges. More

by thomasnuelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in service
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Feb 13, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

February 09, 2023

Dane was awesome! Thank you for your kindness and Dane went out of his way to help Thru the process . Thanks to Daune More

by mpstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
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Feb 13, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

February 08, 2023

Everyone at this dealership was kind and helpful. The service waiting area afforded natural light. Chairs were comfortable. The coffee, snacks and water were appreciated. More

by lagowkid
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Riley, Whitney Repple
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Feb 13, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

February 08, 2023

The service was beautiful and I was just thinking of the service and it was beautiful thank you 🤠 More

by ddemetrius1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Krankel, Gary VanDoren
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Feb 13, 2023 -

Lou Fusz Mazda responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

February 07, 2023

Made the process of purchasing a new car almost painless! Financing was quick, easy and thorough (I even had all the correct paperwork for the DMV! More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Cohen, Whitney Repple
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Feb 13, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

February 05, 2023

The wor was done in a timely manner and to my satisfaction, but the hood of the vehicle was not closed and a drove like that for 2 day before noticing. More

by abush4617@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell
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Feb 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

February 04, 2023

The service is always kind, quick, and great! They understand that people have to work and they work with you. More

by Chris Krueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 06, 2023 -

Lou Fusz Mazda responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

February 04, 2023

Superb customer service! Awesome repair staff. I am truly happy with the service I recevied. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth service department
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Feb 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

February 03, 2023

Would be nice to have some type of communication on progress of car instead of being passed around to other entities. Have asked numerous time for updates with no answer from service center. Will never More

by rramseylhs78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dane
Report | Print
Feb 06, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

February 03, 2023

The Service department was very pleasant with me , they completed my repairs and wash my when they have finish. More

by Fastsandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Krankel
Report | Print
Feb 06, 2023 -

Lou Fusz Mazda responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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