Lou Fusz Toyota

Really great experience with Eric Gustafson! I leased a beautifully designed Highlander from Eric Gustafson. He's friendly, knowledgeable and Helpful without being too pushy. Zach as well. I' I leased a beautifully designed Highlander from Eric Gustafson. He's friendly, knowledgeable and Helpful without being too pushy. Zach as well. I'll return! More

Awesome Guy! Frankie was awesome, helping me pick our my car! He was totally flexible with all my needs and was a great person to be around! Frankie was awesome, helping me pick our my car! He was totally flexible with all my needs and was a great person to be around! More

Loved buying a car! I hadn't bought a new car in several years. I was apprehensive and Frankie put me right at ease. He didn't try to sell me anything that I didn't need I hadn't bought a new car in several years. I was apprehensive and Frankie put me right at ease. He didn't try to sell me anything that I didn't need and took the hassle out of buying my amazing new 4Runner. A true gentleman. More

Exceeded Expectations! We were very pleased from the moment we walked in the door to driving away in our certified pre owned Prius. Our salesman Matt Ciuffa was clean cut, We were very pleased from the moment we walked in the door to driving away in our certified pre owned Prius. Our salesman Matt Ciuffa was clean cut, laid back, honest, and direct(Not your typical sales pitchy salesman). If you are looking for a car go here! We will come back to Lou Fusz for our next car. More

Great Car Buying Experience We purchased a car for our daughter from Matt Ciuffa. She told him what she was looking for and he found a car that is perfect for her. Matt was a p We purchased a car for our daughter from Matt Ciuffa. She told him what she was looking for and he found a car that is perfect for her. Matt was a pleasure to work with and made the whole process quick and easy! We will definitely refer Matt to friends & family. More

4Runner Purchase - Shane Roemer Painless process purchasing our new 4runner. We knew what we wanted and Shane catered the experience accordingly. We didn't waste anytime being expl Painless process purchasing our new 4runner. We knew what we wanted and Shane catered the experience accordingly. We didn't waste anytime being explored other options and ultimately came within a reasonable percentage of our desired price. Great summary/tutorial once the car was purchased to make sure we knew where and what all the features were; especially crucial for car-buying nowadays with so many bells and whistles. It will help us maximize the utility that we get out of our new car. Waiting area was nice and comfortable and will make it more likely that we return to Lou Fusz for car service. Overall great experience and I would recommend Shane to my friends, should they be in the market for a new car. More

Worse than expected I will begin by saying I bought a certified pre-owned car from this dealership maybe 5 years ago or so and only came back because that experience was I will begin by saying I bought a certified pre-owned car from this dealership maybe 5 years ago or so and only came back because that experience was good. This was not so much... Now I'm not sure if it's because I am woman (most of your "awesome" reviews are from men), I look significantly younger than I am, or if I may have had a look that I wasn't serious about purchasing or have money... to be honest I don't know why I got the lack of customer service. From the start I felt like I was a burden to the sales person's day. I was barely greeted and extended my name and salutations first. My questions were barely met at a minimums. Furthermore the sales person didn't seem much interested in what I was looking for or my situation in order to better assist me or point me in potential vehicle options. To close he only wanted my name to claim me and my potential commission (which was said) should I come back in but I was also informed I wouldn't be contacted. He would "wait" to see if I came back. Fast forward 2 days when I went to another dealership. The service was phenomenal as I was greeted by multiple people and given all the information I needed. The sales person spent more than an hour with me going over options and asking ME questions to better assist me. Needless to say I am purchasing a new car with them. Having been in the Toyota family for more almost 20 years I am really disappointed and won't return. More

Great service and sales experience I have been a Lou Fusz customer for 14 years. My first purchase of a Toyota was 14 years ago and because of my experience with Lou Fusz throughout the I have been a Lou Fusz customer for 14 years. My first purchase of a Toyota was 14 years ago and because of my experience with Lou Fusz throughout the years and the quality of my Toyota vehicle, I decided to stay with the dealership for my next purchase. My first contact with the dealership was a phone call to gather some information about their new Corolla iM. I was fortunate to have had this conversation with Shane who was very courteous and helpful. I set an appointment with him to meet in person and look over the iM. He is a very personable sales person who is forthright and dedicated to serve his customer. Through out the entire process he was respectful, patient and willing to answer any question. Never was there a time when you felt pressured to make a decision quickly. He is thorough and the whole process was very smooth and customer oriented. The meeting with Robert, the business manager, also was very professional and focused to give the best customer service possible. More

Emergency Car Purchase Joe Gustafson was very helpful and patient in assisting me in purchasing a replacement car for my 18 year old Toyota Corolla that unexpectedly came to Joe Gustafson was very helpful and patient in assisting me in purchasing a replacement car for my 18 year old Toyota Corolla that unexpectedly came to the end of its life this week. He made the process smooth and painless at the dealership. Thanks Joe for your great service! Bill McKeown also was very patient and helpful in getting the best deal on financing my new Scion. Thanks, Bill. More

highlander Nancy Schubert I left feeling happy about my visit and the price I paid. Nancy was very good and I enjoyed her. I would definitely recommend her. I left feeling happy about my visit and the price I paid. Nancy was very good and I enjoyed her. I would definitely recommend her. More