I recently had my 2017 Toyota Highlander's 20K service performer at Lou Fusz Toyota. I scheduled my appointment via an online chat which was very easy and accommodated my schedule. August 27th was another hot day in town and my car was serviced within the hour I was told it would be. My service rep, Warren Hamilton has been very good about explaining the work to be done when I arrive, but also going over what was done once my vehicle was ready. Also, I was pleasantly surprised that it was not only washed but vacuumed inside. I really appreciate the attention he gives to me and my vehicle.