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Lou Fusz Toyota - Service Center

4.7

129 Lifetime Service Reviews

10725 Manchester Rd, St Louis, Missouri 63122

129 Reviews of Lou Fusz Toyota - Service Center

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September 20, 2018

"Body work"

- Wagoner,Linda59

The shop did a wonderful job on my car, finished in a timely manner I couldn’t be more pleased with their service. I would highly recommend them to anyone needing body repair on their car.

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Recommend Dealer
Yes
Employees Worked With
Evie Halfacre
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Venetis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shane Roemer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 18, 2018

"Body shop did great work "

- Bill

Body shop did great work. Took care of my repair and corrected an additional request. Everyone was professional and friendly. They kept my appointment time snd finished the work as promised.

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Recommend Dealer
Yes
Employees Worked With
Steve Sage
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Venetis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 18, 2018

"Limited Repair and Paint Job on Toyota"

- Kwd WG, MO

We were very pleased at the great job done, the professionalism of everyone we dealt with and getting the car back two days earlier than promised.

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Recommend Dealer
Yes
Employees Worked With
Evie Halfacre
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Sage
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Techs Frankie Hodges, Jr. and Emil Sodomka who worked on our car.Five stars for them.
September 15, 2018

"Body Shop Repair"

- tina829

I had a great experience. I had to come in for body repairs. They matched the paint perfectly and took care of me right away.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Evie Halfacre
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Sage
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Venetis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 10, 2018

"Great service"

- Suvdrive

Friendly service reps who don’t try to force an up sell. Also helpful to have coupons to keep the cost reasonable. Got a tire rotation for $20.

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Recommend Dealer
Yes
Employees Worked With
Scott Gryzmala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 07, 2018

"My check engine light was on. "

- 2006Avalon,senior

Warren Hamilton was my service advisor. He has been my service advisor several times. After my car was serviced, I was informed that I need a new catalyst. I am a senior with limited income, but my car is a 2006. I will have to shop around to get my car serviced. However, Warren was extremely polite and informative about what my car needs. Thanks to him and the tech Bob who found the problem. The service is the best. Patricia McGhee

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Recommend Dealer
Yes
Employees Worked With
Warren Hamilton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Laura McClure
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Wolz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 02, 2018

"Great Customer Service"

- Tommypoi

I recently had my 2017 Toyota Highlander's 20K service performer at Lou Fusz Toyota. I scheduled my appointment via an online chat which was very easy and accommodated my schedule. August 27th was another hot day in town and my car was serviced within the hour I was told it would be. My service rep, Warren Hamilton has been very good about explaining the work to be done when I arrive, but also going over what was done once my vehicle was ready. Also, I was pleasantly surprised that it was not only washed but vacuumed inside. I really appreciate the attention he gives to me and my vehicle.

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Recommend Dealer
Yes
Employees Worked With
Warren Hamilton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chelsea Bank
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 25, 2018

"Easiest car purchase ever!"

- Ressels from Washington Mo

Nancy was awesome! Great personality and no pressure. She worked hard to find us exactly what we wanted and even takes to us over the weekend! Great customer service! Bill mckeowen in finance extremely friendly, thorough and made process smooth and easy! Thanks for a wonderful buying experience!

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Recommend Dealer
Yes
Employees Worked With
Nancy Schubert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill McKeown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 23, 2018

" Service"

- Paul Flinn

Service was quick and appears to be done well. The time I was told it would take was correct. Time will tell. I think it is great you wash the vehicle before returning to customer following service. It shows you take pride in your work.

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Recommend Dealer
Yes
Employees Worked With
Laura McClure
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Wolz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 18, 2018

"Best service ever!!"

- jwlryangel

We have been loyal customers at Lou Fusz for years. Mike Wolz has been our service advisor and he is absolutely the best. We just had 2 of our cars in for service. Turn around time is quick, experienced team under Mike Wolz, always does an impeccable job and Mike’s advise and professional service attitude represents both the dealership and the Toyota company well. He deserves kudos for always going above and beyond to provide awesome service. We wouldn’t go anywhere else. Thanks!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wolz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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