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196 Reviews of Lou Fusz Toyota - Service Center
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December 19, 2017
Trust As someone who knows virtually nothing about cars, it's so comforting to know I can trust everyone at Lou Fusz. Dave Werkmann was especially helpful! As someone who knows virtually nothing about cars, it's so comforting to know I can trust everyone at Lou Fusz. Dave Werkmann was especially helpful! More
by Cathy Hartke
Employees Worked With
Dave Werkmann
Helpful December 18, 2017
service department this service dept continues to provide excellent service. after all these years Mike Wolz still provides excellent customer care. i usually drop off o this service dept continues to provide excellent service. after all these years Mike Wolz still provides excellent customer care. i usually drop off our cars the day before the appt, by 8-8:30 the next day mike calls telling me what problems he has found. then he called that afternoon telling me to pick up the car. More
by s1024663
Employees Worked With
Mike Wolz
December 18, 2017
Service Department Terrific customer service from start to finish on my one year, 10,000 mile check up. The young man who checked me in greeted me with a smile and was Terrific customer service from start to finish on my one year, 10,000 mile check up. The young man who checked me in greeted me with a smile and was very pleasant. Mike Wolz, the service rep, was friendly, listened to and satisfactorily answered a question I had. The customer service manager, who checked me out, was delightfully engaging. What more can I say? A great team!!! More
by xxx
Employees Worked With
I do not recall the names of the other two individuals., Mike Wolz
December 17, 2017
Quick, efficient, friendly This was my second visit for scheduled maintenance for my truck. Both visits had me in and out in under an hour. The staff is friendly, and the waiti This was my second visit for scheduled maintenance for my truck. Both visits had me in and out in under an hour. The staff is friendly, and the waiting area is large, open, and comfortable. Vacuuming the interior and running it through the car wash is always a nice touch. More
by Runicfox
Employees Worked With
December 16, 2017
Had damage to my left front fender--was taken care of.... Starting with the collision center office personnel, Sandy and Abbey and the estimator named Steve all aspects of the repair job were handled very pro Starting with the collision center office personnel, Sandy and Abbey and the estimator named Steve all aspects of the repair job were handled very professionally. I knew Sandy and Steve from prior service jobs. They contacted Enterprise for my rental car which came within 15 min Car was purchased last year from Nancy in new car sales. A second car, a Corolla was purchased for my wife TWO CARS IN 6 WEEKS !!! Dave Bales More
by dvdbls@aol.com
December 16, 2017
Great service experience I brought my car in for an oil change and to have brakes and battery checked. I was taken in promptly and I had my car back by the time I requested it I brought my car in for an oil change and to have brakes and battery checked. I was taken in promptly and I had my car back by the time I requested it, as I had another appointment. I go out of my way to use Lou Fusz Toyota service department because I totally trust them not to try to up sell me on things I don’t need. I recommend them to friends and family. More
by Rav4gal
Employees Worked With
Mike Wolz
December 14, 2017
Quick, helpful service This was my first time to visit Lou Fusz Toyota service center. The person who helped me (Warren) was helpful, friendly, and thorough. Service was ver This was my first time to visit Lou Fusz Toyota service center. The person who helped me (Warren) was helpful, friendly, and thorough. Service was very quick. More
by 2017 Camry buyer
Employees Worked With
Warren Hamilton
December 13, 2017
Service dept DAMAGED MY VEHICLE! Brought in my vehicle due to factory recall on sliding doors. Car was returned with DEEP scratches on the driver's door and the sliding doors they wer Brought in my vehicle due to factory recall on sliding doors. Car was returned with DEEP scratches on the driver's door and the sliding doors they were supposed to be fixing. "Customer service" has refused to fix the scratches! DON'T GO TO LOU FUSZ UNLESS YOU WANT A DAMAGED VEHICLE! More
by Dissatisfied
December 12, 2017
Very welcoming and professional The appointment was easy to make. When I arrived, I was helped immediately, specific maintenance I needed was recommended after evaluating mileage, ag The appointment was easy to make. When I arrived, I was helped immediately, specific maintenance I needed was recommended after evaluating mileage, age of car and manufacturer recommended maintenance schedule. The waiting area was comfortable with beverages and snacks. I’ve used LOU FUSZ for years and have always felt any work needed was done well. I feel they respect the customer, always polite and trustworthy. More
by Prius2014
Employees Worked With
Mike Hecht
December 11, 2017
Outstanding service There are two other Toyota dealers that I drive past to get to Lou Fusz. I have been going here for 15 years and have never been disappointed with th There are two other Toyota dealers that I drive past to get to Lou Fusz. I have been going here for 15 years and have never been disappointed with the quality of work and the friendly atmosphere. Thanks for continuing to exceed my expectations. More
by R Maher
Employees Worked With
Mike Hecht
