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196 Reviews of Lou Fusz Toyota - Service Center
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December 05, 2017
Excellent Service Record The service advisor CJ Wallingsford was very personable and knowledgeable. I have had two cars both bought at and maintained by Lou Fusz Toyota and h The service advisor CJ Wallingsford was very personable and knowledgeable. I have had two cars both bought at and maintained by Lou Fusz Toyota and have always been happy with the service and the service staff at this dealership. More
by JChesm
Employees Worked With
C.J. Wallingsford
Helpful December 02, 2017
Toyota recall and oil change Service by Mike Hecht was excellent...couldn't ask for more! A recall regarding the passenger air bag was handled, an oil change was done and the car Service by Mike Hecht was excellent...couldn't ask for more! A recall regarding the passenger air bag was handled, an oil change was done and the car had an inspection. All was handled efficiently and on time. More
by Bach.barbie35
Employees Worked With
Mike Hecht
November 30, 2017
Very Happy I bought my Highlander elsewhere but have returned to Fusz for service (where I've taken 2 prior Toyotas) since I'm happier with them. I especially a I bought my Highlander elsewhere but have returned to Fusz for service (where I've taken 2 prior Toyotas) since I'm happier with them. I especially appreciate Scott and Warren.. More
by Dave
Employees Worked With
Scott Gryzmala, Warren Hamilton
November 27, 2017
Ask for CJ CJ was our service rep. She kept us updated and informed on the status of our car throughout the entire process. We let her know our son and daughter CJ was our service rep. She kept us updated and informed on the status of our car throughout the entire process. We let her know our son and daughter were in town for the holidays from college and needed the 4Runner back by a certain time so they could head back to school. She nailed it! More
by Scott A Critchfield
Employees Worked With
C.J. Wallingsford
November 26, 2017
Outstanding Service My first time at this service center and I had a wonderful experience. Dave Werkmann was very knowledgable and helpful. Everyone at the service cent My first time at this service center and I had a wonderful experience. Dave Werkmann was very knowledgable and helpful. Everyone at the service center was polite and friendly. I even brought in another vehicle two days later for service. More
by loyalcustomer
Employees Worked With
Dave Werkmann
November 20, 2017
Excellent Dealer - service I have had positive experiences with all of the service reps I have dealt with at Lou Fusz Toyota, including Dave Werkmann and C.J. Wallingsford and m I have had positive experiences with all of the service reps I have dealt with at Lou Fusz Toyota, including Dave Werkmann and C.J. Wallingsford and most recently Travis Finder. They have all gone the extra mile to make sure I was a satisfied customer. More
by CamryHybrid12
Employees Worked With
Dave Werkmann, Travis Finder
November 19, 2017
Service! Service! SERVICE! I can't say enough about this team! Every single department is on point, especially the service dept! Mike Hecht is extremely professional and genuine I can't say enough about this team! Every single department is on point, especially the service dept! Mike Hecht is extremely professional and genuinely concerned about your needs. Very refreshing, no pressure, just a great overall experience! This is MY dealership! More
by MARK SCHULTE
Employees Worked With
Mike Hecht
November 13, 2017
Very pleased (as usual) with service received at Lou Fusz Toyota. CJ was my service advisor and she was polite and efficient. kept me informed. (as usual) with service received at Lou Fusz Toyota. CJ was my service advisor and she was polite and efficient. kept me informed. More
by Cabt60
Employees Worked With
C.J. Wallingsford
November 13, 2017
Service Advisor handled my Service very well. I was very pleased with how the Service Advisor, Warren, handled my service. He had me in and out in an hour. He did not try to give me service I did I was very pleased with how the Service Advisor, Warren, handled my service. He had me in and out in an hour. He did not try to give me service I did not need. More
by Dell
Employees Worked With
Warren Hamilton
October 27, 2017
Nightmare Horrible customer service, save yourself the time and sanity! Find another dealer/service center. Collision center never returned phone calls for repa Horrible customer service, save yourself the time and sanity! Find another dealer/service center. Collision center never returned phone calls for repairs, the service center doesn’t follow basic procedures for simple things like oil changes ie they ALWAYS return my van with the low tire light on, and no windshield washer fluid. And my 6 year old van has no top coat on it, I’ve filed numerous complaints and Toyota won’t stand behind their product! They said it’s six years old, it’s to be expected...seriously! Never buying another Toyota More
by Marissa
