
Lou Sobh Honda
Cumming, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,693 reviews
J. W. was extremely responsive and helpful. He spent time demonstrating how to use all the features. demonstrating how to use all the features. More
We had a wonderful experience. Jose was honest and professional. We greatly appreciate his time. Jose was honest and professional. We greatly appreciate his time. More
Excellent service - came to pick me up when the car was ready without being asked. Did not push additional services. Polite and efficient. ready without being asked. Did not push additional services. Polite and efficient. More
Very knowledgeable, helpful and having lots of patience. We are very much happy of our Honda Pilot 2022 purchase We are very much happy of our Honda Pilot 2022 purchase More
Just had the second service on our 2023 Honda Pilot. Heather greeted us with a big smile and explained what this service would cover. Also, we asked if we could have the two recalls done at the same tim Heather greeted us with a big smile and explained what this service would cover. Also, we asked if we could have the two recalls done at the same time which they were able to do. Plus, she explained what the recalls would entail. Heather was friendly and yet professional. More
Jimmy took care of our 2011 Honda Pilot. He gives us honest feedback of our vehicle conditions. He cares about our vehicle very much. We always ask for him when we go to service. He gives us honest feedback of our vehicle conditions. He cares about our vehicle very much. We always ask for him when we go to service. More
Interior panel on Passenger side door was scratched during removal or installation of the seat for a passenger side air bag seat weight warranty repair. Also had oil change performed and oil light was during removal or installation of the seat for a passenger side air bag seat weight warranty repair. Also had oil change performed and oil light was not reset. Pricing for the oil change was NOT exactly transparent as fees were added to the original quoted price plus tax. This is my second not so great experience with the service department as the first time they performed a service that wasn’t requested and then it was almost impossible to get in touch with a service manger that could help resolve the issue and provide proper paperwork. Not sure if I would actually recommend this dealer going forward as if these types of issues have happened to myself in just the two visits I have been there imagine what else is happening as well. More