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Louisville Chrysler Jeep Dodge Ram - Service Center

4.5

35 Lifetime Service Reviews

5311 Dixie Hwy , Louisville, Kentucky 40216

35 Reviews of Louisville Chrysler Jeep Dodge Ram - Service Center

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September 21, 2018

"Service repair"

- ASP - LOU.

I was in and out in a very efficient manner. As of today, all is well.I will return if the need for repair arises.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tate Place
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 23, 2018 -

Louisville Chrysler Jeep Dodge Ram responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Louisville Chrysler Dodge Jeep Ram for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

September 21, 2018

"excellent all around service"

- msgboze

I was met with a smile and a very good morning greeting. log in was quick and all questions answered promptly. service was completed on time and an additional service was recommended and also was performed quickly. As usual service at this dealership is always a pleasant experience.

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Recommend Dealer
Yes
Employees Worked With
Marisa Cox
Sep 23, 2018 -

Louisville Chrysler Jeep Dodge Ram responded

It really means a lot to us that you took the time to write such a positive review about Louisville Chrysler Dodge Jeep Ram so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

September 16, 2018

"Great Experience"

- BillyRubicon123

They are really good at what they do and extremely professional. Would definitely recommend to all of my friends and family! Great work and great business.

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Recommend Dealer
Yes
Employees Worked With
Marisa cox
Sep 19, 2018 -

Louisville Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2018

"Great service center"

- Chuck

The staff at Louisville Dodge service department did an awesome job. My service manager Michael was friendly, helpful and professional. I had to drop my truck off for some recall work and backup camera issues. They replaced the camera and did the recall work with out problem and notified my promptly when done. Good job all

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Recommend Dealer
Yes
Employees Worked With
Michael
Aug 28, 2018 -

Louisville Chrysler Jeep Dodge Ram responded

Chuck, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!

August 21, 2018

"My experience with service"

- Self arlene12

My experience with service department was exceptional. I would highly recommend louisville Chrysler. The service advisors answered all my questions, and made me feel at home

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Tate Place
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Michael Williams
Aug 27, 2018 -

Louisville Chrysler Jeep Dodge Ram responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Louisville Chrysler Dodge Jeep Ram. Thank you and we hope to be of service to you again!

July 29, 2018

"FAST AND FRIENDLY"

- susie46

CAME IN FOR A RECALL ON CRUISE CONTROL AND A VERY SWEET YOUNG LADY MADE US FRESH POPCORN WHILE WE WAITED ONLY WAITED ABOUT 1 HOUR

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Recommend Dealer
Yes
Employees Worked With
DON'T KNOW NAMES
Aug 28, 2018 -

Louisville Chrysler Jeep Dodge Ram responded

We want your visits to be as simple and convenient for you as possible! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2018

"great service "

- Google Rater

upon arrival I was greeted by a friendly face and was treated like family most other places seems like they really don't want to be bothered but not here that made my day go so much smoother and i appreciate that so much thanks guys see ya soon

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Recommend Dealer
Yes
Employees Worked With
Tate Place
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : chauncey and mike brown
July 02, 2018

"Corrion Anderson"

- Millie3544

Corrion was very knowlegdeable, honest and very personable! Great job young man to work at work establishment. I will tell everyone I know to come and check him out!

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Recommend Dealer
Yes
Employees Worked With
Corrion anderson
June 28, 2018

"Warranty Service"

- Dvdwolkow

Was told when I purchased vehicle that came with a 5 yr/100,000 mile warranty. I guess it was my fault for not checking paperwork. Went in with an electrical problem and was told my warranty was 3 yr/36,000 mile. The 5 yr / 100,000 was powertrain only. So disappointed the salesperson didn't clarify. I guess I will pay more attention next time I buy a vehicle. So I guess the electrical problem is mine. Will shop around next time

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Recommend Dealer
No
Employees Worked With
June 26, 2018

"Awesome as always. "

- Happy Camper

Staff is always courteous and explain everything’ in a Way that is easy to understand. they always do their best to get my vehicle out as quickly as possible. The mechanics always complete the work correctly the first time.

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Recommend Dealer
Yes
Employees Worked With
Service department:Aaron and Chauncey.
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