Loveland Ford Lincoln - Service Center

Great service, worked with me and my insurance company to get me back on the road. New shop was spotless, great improvement over older location. get me back on the road. New shop was spotless, great improvement over older location. More

Bought truck March 31. Right door howls, clear coat coming off on hood was told both not covered under warranty. Never fixed recall. Wouldn’t recommend. coming off on hood was told both not covered under warranty. Never fixed recall. Wouldn’t recommend. More

Can’t get moved into new modern and better equipped facility too soon!! Lack of follow through on requests at time appointment was made was very frustrating. facility too soon!! Lack of follow through on requests at time appointment was made was very frustrating. More

I've had a pleasant experience everytime I visit. I feel I can trust Loveland Ford to always do the right thing with my best interest in mind. I can trust Loveland Ford to always do the right thing with my best interest in mind. More

The service desk was great, getting me in on short notice. I appreciate that. They also brought my attention to a well used air filter and replaced it. notice. I appreciate that. They also brought my attention to a well used air filter and replaced it. More

The start was a little shakey I believe misunderstandings were the cause. After that I couldn't be happier with the dealership and all the service staff. I'm very appreciative of what they have done! They' were the cause. After that I couldn't be happier with the dealership and all the service staff. I'm very appreciative of what they have done! They've gone above and beyond getting it done in a timely manner. Thank you all! More

Great bunch of people service crew is spot on and the sales people are very courteous. Highly recommend going to loveland ford for all their services sales people are very courteous. Highly recommend going to loveland ford for all their services More

Bret and the service staff were wonderful to work with. Friendly and accommodating and the price was lower than local shops. Highly recommend these guys for your servicing needs! Friendly and accommodating and the price was lower than local shops. Highly recommend these guys for your servicing needs! More

The Service department came through! I had previously been frustrated with timing and other issues. The Service Department, called and we worked out a new time to bring the vehicle in. I dropped it off been frustrated with timing and other issues. The Service Department, called and we worked out a new time to bring the vehicle in. I dropped it off and a few days later it was completed and fully tested. (o2 Sensor issue) They located the problem I had originally talked to them about as well as another, less pressing issue (backup sensor). They completed the service, tested the vehicle and it has since been running as expected. I will recommend the service department to my friends and family. They, despite my poor attitude, persisted and satisfied my service needs! Thank you Loveland Ford. More

Normally our experience at Loveland Ford Lincoln has been great except for the last service we had done on our Lincoln. Our Lincoln suddenly stopped and we had to have it towed to Loveland Ford. It took almo great except for the last service we had done on our Lincoln. Our Lincoln suddenly stopped and we had to have it towed to Loveland Ford. It took almost 3 weeks for our vehicle to be repaired, since it was an intermittent problem. Our biggest problem was communication. We would leave messages for our contact person to call us back and he rarely called us back. We would have to call him multiple times to get a hold of him. We never got an update on our car unless we called. Another problem is that they would run the car to see if it would act up, and even drove it 30 miles when they finally had the problem solved. When we got the car back, it was almost out of gas and it wasn't cleaned like we normally have done when we had the car serviced before this last time. We were not happy with the service we got in our last visit but the other services we received were very good. I would suggest better communication with the customer and a daily update on what the problem is and an estimate as to when it would be fixed. Plus replacing the gas used to fix the car and cleaning the car before releasing it. More