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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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April 15, 2024

Great service, clean waiting areas, stayed on appointment time. Very reasonable pricing for services. Looking forward for my next appointment including the free car wash job. More

by jamesordway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian "Griz" Grezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl King
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Went for a oil change on my truck, it was done when promised quick and easy thanks. More

by gegorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Had our car into get a wire harness replaced after a rodent had chewed it. They tried telling me my engine was shot. Kept the car 5 weeks never fixed anything. Had towed to another garage. Was fixed wi More

by Angielacy09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian "Griz" Grezenski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I apologize that your visit was not a positive one. Please give me a call at 931-388-3824. Brian Griz General Manager

Mar 25, 2024 -

Angielacy09 responded

I made 2 (TWO) trips to the dealership to speak to you in person. You just sat there looking at me and really didn’t answer any of my questions or make things right. So I'm not sure what calling you now would do. You have my contact info on file. Not that I expect to hear from or for you to actually make things right, since you havent this far.

February 21, 2024

Took a couple times to finally fix the issue with my truck but excellent service from Lori and Joel as usual. More

by mouncefd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

My Silverado would start and immediately shut off. I had it towed to Stan Mcnabb and they diagnosed the problem to intermittent fuse box and ignition switch. I had the truck back for a couple days an More

by mouncefd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Overall experience was good with checking in and to getting my vehicle complete Experience was pleasant and was greeted. The price seemed a bit high but If I need anything for my vehicle I will plan on More

by GFZ6975@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Tonia Emmitt, Tonia Emmitt
May 10, 2023

Always appreciate the kind, prompt, personalized service! I always recommend this dealership to my friends. More

by 10PROOFREADER
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brennan
May 03, 2023

Love the sale team . it was quick in and out.. your service department was perfect 🥰 thank you guys More

by Fjenkins
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Brennan
April 21, 2023

Everything went great. Had a good experience. Sat in the lobby while I waited for my tire to get fixed More

by cynthiachapin63
Recommend Dealer
Yes
Employees Worked With
Service desk
May 06, 2022

Easy appointment, great service Animal nest remover from cabin filter. Lady tech who checked me in was very helpful. Only they service our caddy More

by carl8029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson
1
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