Lucas Chrysler Jeep Dodge RAM Inc.

Brought my Jeep in for a heating concern, dropped it off the night before and got a call almost immediately around 8am which was a shock because most diagnostics pay 1.5 hours. Anyway long story short , got the night before and got a call almost immediately around 8am which was a shock because most diagnostics pay 1.5 hours. Anyway long story short , got quoted almost $3,000 for a heater core replacement. Previously before I had brought my Jeep in , i did some research myself and it’s pretty common issue among wranglers. I work at another car manufacturer without a scan tool that’s capable of accessing Jeep modules, so I relied on them to test the blend door actuator to see if it’s working properly.. without a technician story to go off of (what they tested etc..) I figured I just changed the part because it’s cheap enough. Boom, I had heat again from all vents. It pisses me off that when I specifically asked what procedures were done to verify a heater core replacement the service advisor said the tech tested the blend door. Wrong. I do not appreciate being quoted $3,000 for a part that was $53 to fix my issue. $180 for some half xxx diagnosis. Aside from service , upon picking up my Jeep the cashier was rude in terms of telling me “they don’t like you walking along side of the building” to grab my Jeep. Then why is the customer parking along side the building? Overall this dealership is horrible. More

Everyone I dealt with for the service of my suv was incredibly kind and patient. I really appreciate everyone’s help. incredibly kind and patient. I really appreciate everyone’s help. More

The service department was prompt, courteous and professional. This is the best Jeep service department I have experienced. professional. This is the best Jeep service department I have experienced. More

The folks at Lucas always take care of my truck and perform whatever jobs asked, as well as anything they find that needs to be corrected. They're always polite and respectful of my time, as well as my perform whatever jobs asked, as well as anything they find that needs to be corrected. They're always polite and respectful of my time, as well as my vehicle. I get it back just as clean as it was or better. Would highly recommend Lucas to anyone. More

Mike in Service is the absolute best! He is to be highly commended for his dedication to customer support, always going above and beyond! commended for his dedication to customer support, always going above and beyond! More

Lucas service center is a great place to take your vehicle. The service advisors are friendly, knowledgeable and always willing to help. I have trusted them for the last 5 years and will continue to t vehicle. The service advisors are friendly, knowledgeable and always willing to help. I have trusted them for the last 5 years and will continue to take my vehicle there. The technicians are also great with communication of any issues and recommendations. More

Always courteous and friendly and gets the maintenance on your vehicle done quickly and professionally your vehicle done quickly and professionally More

Very good salesman no pressure and very good service department Would return for future purchase department Would return for future purchase More

Always responsive & friendly service. I always appreciate the timeliness of service provided as they get done what is expected when they say it will be done. appreciate the timeliness of service provided as they get done what is expected when they say it will be done. More

My experience with Lucas Jeep has been excellent. Clear communication and great service every time. communication and great service every time. More