Lugoff Chevrolet Buick GMC - Service Center

This dealership has caused me so much chaos since I bought my vehicle from them which is under two years ago and I’ve had a new transmission a new thermostat now I need other major parts replaced. I ha bought my vehicle from them which is under two years ago and I’ve had a new transmission a new thermostat now I need other major parts replaced. I had a warranty is just ran out, but I was told prior to that it would work, and they already had an appointment for me however when .This dealership has caused me so much chaos since I bought my vehicle from them which is under two years ago and I’ve had a new transmission a new thermostat now I need other major parts replaced. I had a warranty. It just ran out but I was told prior to that it would work, and they already had an appointment for me. However, when I came in for my appointment, I was told that I had to pay out of pocket, in the beginning when I got my truck they had my truck for about 4 to 5 months with no courtesy car given and that was literally a few months after I bought the vehicle from them. Thankfully I did have the warranty so the transmission was covered. However, I was back in there within a few months and a few times after that as well I wouldn’t recommend buying or going to this Dealership for service they seem pretty backed up as well even for a regular oil change personally, I would sue them if you have any issues like I did and if you need a good lawyer, let me know I’ll give you mine More

They gave excellent customer service and was very prompt and fast in servicing my vehicle. and fast in servicing my vehicle. More

The service was excellent. Everyone was kind and kept me up to date with my car. Everyone was kind and kept me up to date with my car. More

Pour service and refused to finish a job they started. the manager was very rude. the manager was very rude. More

Got the job done in a timely manner and very courteous work staff . Very helpful. Truly satisfied work staff . Very helpful. Truly satisfied More

I apologize for the terrible review but this was the worst experience i have had at a dealership. I would rather discuss over the phone vs write this but in summary - a 3 day estimate took nearly 2 week worst experience i have had at a dealership. I would rather discuss over the phone vs write this but in summary - a 3 day estimate took nearly 2 weeks with no explanation. It took me calling multiple times to receive any information. Spent nearly $3k on an issue that I’m not confident was fixed. Extremely disappointed with every aspect More

Very professional. Service is done in a timely matter. The people that work there seem to be friendly. Service is done in a timely matter. The people that work there seem to be friendly. More

Great communication from service department. They squeezed my alignment in for me at last minute. The price was also $40 less than I’m used to paying as well!! They squeezed my alignment in for me at last minute. The price was also $40 less than I’m used to paying as well!! More

The customer service was excellent, when I called everything was so professional. I will definitely recommend others to this company. everything was so professional. I will definitely recommend others to this company. More

The job was rushed and I was charged way more than was quoted. The guy informed me basically that the Freon may run out in a “matter of minutes” they didn’t know. They thought it was a leak but didn’t hav quoted. The guy informed me basically that the Freon may run out in a “matter of minutes” they didn’t know. They thought it was a leak but didn’t have time to check it and wanted me to come back the following week. Prior to that He told he it was going to be $250 only for me to get for the register and it be $470, not once did he come in and inform me of the increase but just assumed it was feasible. I feel he was more concerned with selling me and rushing me out then they were in actually helping me fix the issue. I have given this location multiple chances with business only to leave upset. I live maybe 10 mins away but I drive 30 in order to ensure I receive adequate and professional service from here on out. More