Obviously, a car purchased when it was new, a 2016 Accord with a 36 month warranty, should not need a $400 brake job with less than 25,000 miles and normal wear and tear. The warranty is not worthless, but it is not genuinely good. Also, I resented the corporate-speak in a letter from "Service Manager" Dan Kristoff. No one likes being ripped off, but Lungdren added insult to injury with a shallow, self-justifying letter written to protect their little cash-grab. Shame on them.