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Lundgren Subaru of Bennington

Bennington, VT

4.5
179 Reviews

527 N Bennington Rd

Bennington, VT

05201

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Showing 179 reviews

December 15, 2022

Betsy made it real easy to buying a new car. First Subaru crosstrek limited and love it. More

by rryan315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy O'Connell
December 14, 2022

Dealership listened, was fast, and flexible as I was able to look at many different models, and compare features -- and get the best set of features for our dollars. Communicated very well as process, alth More

by Outback Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Gambardella, Peter Jappen
December 14, 2022

My experience buying a car with the help of Betsy O’Connell was amazing. Not only did Betsy help me find the perfect car for long winter drives, she also became a friend. She is the most genuine car More

by Melissa c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy O'Connell, Peter Jappen
December 14, 2022

Betsy was fantastic and made the whole Process easy! I will definitely recommend her to my friends and family More

by Natalie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy O'Connell, Peter Jappen
August 02, 2022

It was a pleasure working with Lundgren Subaru! Josh Brophy was extremely helpful and made the process of purchasing a new Forester so easy for us! Excellent communication and flexibility. More

by cmcbol
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Brophy
Aug 03, 2022 -

Lundgren Subaru of Bennington responded

Thank you for the kind review and congratulations on your beautiful new Forester! We're so glad you enjoyed working with Josh & the team here at Lundgren Subaru and we hope you'll be visiting us again in the future. Take care!

July 29, 2022

it has been one year since i leased my crosstrek . i couldn't be happier! i just travelled to maine and only used 7 gallons of gas!!!! nick was excellent to work with.he was sooo helpful and got me More

by packwebs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gambardella
Jul 29, 2022 -

Lundgren Subaru of Bennington responded

Pam, thank you so much for the kind review! Nick & the team are happy to hear you're still loving your Crosstrek and look forward to seeing you again next time here at Lundgren Subaru!

July 18, 2022

Josh Brophy was efficient in getting us through the purchasing process and then spent an hour or so showing us all the wonderful features our new Outback has. The signing was friendly, painless and qui More

by Kathy Musinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hessler, Gavin MacIntyre, Peter Jappen, Joshua Brophy
Jul 20, 2022 -

Lundgren Subaru of Bennington responded

Thank you for the wonderful feedback about your recent experience with the Lundgren Subaru team, Kathy! We hope you enjoy your new Outback and look forward to working with you again in the future. Take care!

July 13, 2022

Thanks to Josh Brophy for answering a late call from NH and guiding the purchase of a 2022 Legacy. He was professional and knowledgeable, and returned all phone calls and emails promptly answering many q More

by jplynch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Brophy
Jul 14, 2022 -

Lundgren Subaru of Bennington responded

It's great hearing how Josh assembled the team to provide a five-star experience to you! We are grateful that you took the time to leave Lundgren Subaru this nice review and look forward to assisting you again in the future! Enjoy your 2022 Legacy! Thank you kindly!

July 12, 2022

I bought a Subaru Outback from them with only 8,000 miles on it. The fuel pump was recalled and replaced at 20,000 miles. I also purchased the extended warranty for 6 years 100,000 miles. The vehicle current More

by jessica.struffolino
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Pauquette
Jul 12, 2022 -

Lundgren Subaru of Bennington responded

Jessica, as we discussed on the phone, I can appreciate your frustration, I have been trying to help you every time you have called me this morning. This is after your profanity laced conversation with my service advisor this morning. I have offered options to try to help you, until you hung up on me. Today is the first day that we have known about your issue, and we have tried to be helpful. I do hope you can get the car to your local dealer, as you do have the coverage as I showed you. I do wish you the best, and hope that you are able to either wait for the other retailers towing company for when they have a truck available, or have it towed per your time table. - Heather Pauquette, General Manager

Jul 12, 2022 -

jessica.struffolino responded

My conversation with your service advisor was far from "profanity laced". I cursed one time out of frustration when your service advisor suggested that I should have to have my vehicle towed from Albany to Bennington at my own expense. He then told me that the defective fuel pump was my problem because you already replaced it on the recall. The idea that it is normal or expected for a vehicle with 40k miles should be on its third fuel pump did inspire a xxx response on my part. As far as our conversation, yes I did end the call abruptly. You made it quite clear that my customer satisfaction or repeat business were not a priority. At that point I saw no benefit to wasting any more of my time or yours.

June 30, 2022

I just bought a Crosstrek and it was a pleasure to work with Josh, who was professional, thorough, and did a great job explaining all the important things about the car. So excited for my new ride. Thanks More

by keturarich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Jappen, Joshua Brophy
Jul 01, 2022 -

Lundgren Subaru of Bennington responded

Thank you for taking the time to share your experience working with Josh at Lundgren Subaru! We hope you enjoy your new Subaru Crosstrek! We look forward to seeing you next time!