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Toyota of Woodbridge

Woodbridge, VA

4.5
1,218 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,218 reviews

April 23, 2024

Great service without an appointment. Took care of me quickly and fixed the problem. Thank you More

by natdiet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony VanHouten
Apr 24, 2024 -

Toyota of Woodbridge responded

We're glad to hear it! Thank you for choosing Toyota Woodbridge!

April 20, 2024

Travis was very thorough and helpful assisting me with my purchase of 2024 Tundra. My only complaint is the delivery of my Tundra. Still had wrapping on hood, roof was spotty and dirty. Cleaning was poorl More

by Lee.barrett.ase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with Travis and Omar, they were very helpful. The gentlemen that helped with all the
Apr 22, 2024 -

Toyota of Woodbridge responded

We appreciate your feedback and are glad to know Travis was helpful during your purchase at Toyota Woodbridge. We regret any oversight with the vehicle's cleanliness and we'll work on improving this aspect of our service. Thanks for bringing it to our attention!

April 17, 2024

Hugo and Jose provided excellent customer service. I am very pleased and will refer my friends and family. More

by dyj1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo and Jose
Apr 17, 2024 -

Toyota of Woodbridge responded

We're delighted to know that Hugo and Jose provided excellent service at Toyota Woodbridge! Thank you for considering us for your friends' and family's future needs. Safe travels in your new vehicle!

April 17, 2024

Tony was fantastic and extremely helpful and knowledgeable. The service manager is always fantastic and a pleasure to do business with. More

by Nikki
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 18, 2024 -

Toyota of Woodbridge responded

Nikki, we're so glad to know that Tony and our service manager made your experience at Toyota Woodbridge a positive one. We appreciate the feedback!

April 01, 2024

Very pleasant experience had the expected waiting times and negotiations but no problems would recommend again More

by Jimbaldys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
Apr 01, 2024 -

Toyota of Woodbridge responded

Hi Jim! We're glad to know that you had a pleasant experience at Toyota Woodbridge. Thanks for your recommendation and support!

March 30, 2024

WOODBRIDGE TOYOTA SELLING NEW 2024 TOYOTA FLOODED CARS. WATCH OUT!!! On February 17, 2024 I purchased a new Toyota Sienna Platinum, 18 miles for $60,500, out of the door price. After about two weeks I f More

by grom3463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hassan usmani
Apr 04, 2024 -

Toyota of Woodbridge responded

I'm really sorry to read about your experience. This is not the kind of service we aim to provide and it's concerning that you've had such a negative encounter with us. We take allegations like this very seriously, so I'd appreciate the opportunity to discuss this further with you directly in order for us rectify any issues or misunderstandings as soon as possible. Please reach out at your earliest convenience - Thank you, David Slebodnick - General Manager - 7034941800

Apr 04, 2024 -

grom3463 responded

If you really care about your business matter then just take your car back and return the customer money......... Just that simple!

Apr 04, 2024 -

grom3463 responded

You know that you can't get away with your fraud.... I have reported to DMV police I have reported you to Better Business Bureau I have reported you to Motor Vehicle Dealer Board I have reported you to Toyota Head Quarter I am taking legal action with my Lawyer and I will brung you in court. You are under DMV police investigation

March 19, 2024

Very Professional Proficient Courteous & Effective . . I felt like they had given me a new car once they had finished servicing my car. More

by cyclops-rebuff-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Mar 19, 2024 -

Toyota of Woodbridge responded

Hi Cyclops! We're delighted to know that you had such a positive experience with our service team at Toyota Woodbridge. It's great that your car feels like new again! Thanks for the review and we look forward to assisting you in the future.

March 18, 2024

ABDULLA ALFAHAM WAS GREAT TO WORK WITH WHEN BUYING MY TOYOTA TRUCK AND I BUY ANOTHER CAR FROM HIM More

by james.wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ABDULLA ALFAHAM
Mar 19, 2024 -

Toyota of Woodbridge responded

Hi James! Thank you for leaving us this five-star review and the kind words about Abdullah from our sales team at Toyota Woodbridge! We'll see you next time!

March 18, 2024

the dealership was clean and polite the sales man was great and finance manager was great More

by james.wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
abdulla alfaham
Mar 19, 2024 -

Toyota of Woodbridge responded

Hi James! Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us at Toyota Woodbridge. Our team takes pride in providing excellent service, and we're delighted that you felt well taken care of by both our sales and finance departments. We appreciate your business and look forward to serving you again in the future!

March 17, 2024

Excellent service very kind thy explained all the doubts we have and they gave us all the time necessary. More

by Ana Mencos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Vergara and Gabriel Vosseler, Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Mar 18, 2024 -

Toyota of Woodbridge responded

Hi Ana, we're glad to know that our team at Toyota Woodbridge was able to provide you with excellent service and answer all your questions. We look forward to serving you again! Safe travels!

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