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Luther Bloomington Acura Subaru

Minneapolis, MN

4.5
5,483 Reviews
Here at Luther Bloomington Acura Subaru our goal is to make your car-buying and car-driving experience hassle-free. We are proud to serve Minnesota from our home in Bloomington. Our location at 7801 S. Lyndale Avenue, Bloomington, MN and makes us the best place for residents of the Twin Cities area to shop for and service Subaru and Acura vehicles
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7801 Lyndale Ave S

Minneapolis, MN

55420

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Showing 5,483 reviews

May 15, 2021

Everyone is always friendly and professional. The prices are comparable and they do excellent work. The new building is fantastic and even has an outdoor rooftop waiting area. Would highly recommend! More

by MEYERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning MEYERS0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for providing a review about your recent visit with Michael Dao. Very pleased to hear that every aspect of your service experience was to your complete satisfaction and expectations. We appreciate your loyalty and look forward to working with you again in the future. Have a splendid day.

May 14, 2021

Some initial confusion but probably 50% on the agent and the rest would fall in my lap The remaining closure process was 5 stars Very pleased with the vehicle More

by bjw1044
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Nenovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Town
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Not much happy while drove in for my service but those people who works for diving the car out there told me told me to drive different lane instead of service lane. More

by SIV_SOKUN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nhu Le
Jun 22, 2021 -

Luther Bloomington Acura Subaru responded

Hi SIV_SOKUN1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your feedback in regard to your recent visit. I sincerely apologize if the interactions you received made a dissatisfying experience for you. This is not a typical occurrence for our guests to have this happen to them. Rest assured, I have since spoken and coached the employees involved to further prevent this from happening again in the future. We appreciate you bringing this to our attention and hope to provide a better experience for you next time around. Take care and be well.

May 14, 2021

Filters replaced. Car wash + 20+ inspection offered and done timely. Came right back for dash service alert removal and trunk release. Friendly and work done in a timely fashion. More

by HARRISONSA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning HARRISONSA7. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your visit with Anthony. Very happy to hear that he made great efforts to ensure you had nothing short of a professional service experience. We appreciate your loyalty and look forward to working with you again soon. Have a wonderful day.

May 14, 2021

Luther Bloomington Acura Subaru is a good dealership. The work is done well, the people are friendly and helpful. We have just added another Subaru Forester to our family. We are very pleased with thi More

by lberg1066
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning lberg1066. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your overall Sales and Service experience! Very pleased to hear that we have continuously ensured your experiences are nothing short of spectacular. We appreciate your loyalty and look forward to working with you again very soon. Have a fantastic day.

May 13, 2021

Christopher was easy to work with all around. Very patient and not afraid to explain things over (and over) to us. Great experience for us. More

by JOPPK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Thom
May 13, 2021

The male ( I think Michael..) was awesome! He was very helpful and knowledgeable and very nice. I would return absolutely. He was a great representative. More

by MARIA.DEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning MARIA.DEWOLF. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your service experience with Michael Dao. Fantastic to hear he provided you with an exemplary experience. We appreciate your patronage and look forward to working with you again in the future. Have a wonderful day.

May 13, 2021

They really make you feel special when you arrive with your “baby”. They did the recall replacement in the given time plus they did a surprise multi-point inspection! I always feel my car is in good ha More

by marshaakimble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nemitz/Advisor
May 13, 2021 -

marshaakimble responded

Super customer service!

May 12, 2021

My hitch was installed as expected which was great. My only disappointment was that the mat in the back wasn't put back in place and the seats were not returned to their upright position. The vehicle shou More

by CONNIE.FRYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Larson
May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning CONNIE.FRYMAN. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit. Happy to hear the trailer hitch installation went great. However, I am very sorry to hear your mats were not properly affixed to its original state, along with the seats. I will practice my due diligence and be sure to provide coaching for the technician who worked on your vehicle. We appreciate your feedback and look forward to providing a better experience next time around. Have a great day.

May 12, 2021

Mitch did a great job. The car was ready at exactly the time he promised. The new showroom is beautiful but that parking lot is still a nightmare. Y’all need to repave and have the traffic for the Subaru c More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitch Rose
May 20, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning None. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for taking the time to provide a review about your recent visit working with Mitch. Happy to hear he provided you with nothing short of a stellar experience. As for the parking lot, although the new Subaru building’s construction is complete, the lot is very much still under construction and a work in progress. We appreciate your feedback and anticipate for the lot to be in better condition upon completion. Have a nice day.

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