Luther Bloomington Acura Subaru

New Tire The service is personable and professional. I love having a dedicated service manager assigned to my service. I could go to the Burnsville Subaru but The service is personable and professional. I love having a dedicated service manager assigned to my service. I could go to the Burnsville Subaru but I make the extra drive to Bloomington because I've have always had great service. More

Efficient and Friendly Randy took great care of me when I brought my car in for service. I was provided with a courtesy car, as they needed to keep my vehicle overnight. I w Randy took great care of me when I brought my car in for service. I was provided with a courtesy car, as they needed to keep my vehicle overnight. I was also kept informed as to the progress on my vehicle. Overall I would rate this as extraordinary service! Keep up the excellent service! More

Painless experience I have been bringing my car into this shop for routine maintenance and issues for years. I have always felt taken care of. They keep you informed alon I have been bringing my car into this shop for routine maintenance and issues for years. I have always felt taken care of. They keep you informed along the way, so there are no surprises. The staff I have worked with over the years have all been kind, friendly and knowledgeable. More

Nicely done Victoria was a terrific service rep who communicated well. Service was done quicker than anticipated. Waiting area is comfortable, pleasant, and off Victoria was a terrific service rep who communicated well. Service was done quicker than anticipated. Waiting area is comfortable, pleasant, and offers a variety of refreshments. More

Replace defective head unit. Bloomington Acura Subaru has a great, professional service center. The staff is the best. Tyler went out of his way to make sure I was satisfied with Bloomington Acura Subaru has a great, professional service center. The staff is the best. Tyler went out of his way to make sure I was satisfied with my experience. More

Didn’t do anything I had three lights that had been coming on (abs, traction control and hill assist) The morning of my appointment they did not light up. They found co I had three lights that had been coming on (abs, traction control and hill assist) The morning of my appointment they did not light up. They found codes in the history but did not do anything because they weren’t currently lit. Within 24 hours (30 min of driving) they were on again. I tried to come in to have them take a look and was told I would need to make another appointment. (and hope the lights lit that day.) Still under warranty. What a waste of my time. I will be looking for other options. I did email my concerns but have not heard back. More

Service Guy, Thank you. My service guy was fantastic. He was very respectful when I was in the middle of some stress with buying a car. I want to say his name is Daniel. T My service guy was fantastic. He was very respectful when I was in the middle of some stress with buying a car. I want to say his name is Daniel. Thanks, Daniel Nodsle. More

Review of Service Quality. My car was serviced - steering fluid, brake fluid and oil change. Also diagnostic for electric discharge. However, as I drove back the car, the tir My car was serviced - steering fluid, brake fluid and oil change. Also diagnostic for electric discharge. However, as I drove back the car, the tire pressure warning lights were on. I expected Thais basic car-check would have happened regardless of the service reason. On a positive note, the loaner car was a great service. More

Car accident Overall, I had a good experience except they had an accident with my car when going to park it. They gave me a loaner and I got my car back a week lat Overall, I had a good experience except they had an accident with my car when going to park it. They gave me a loaner and I got my car back a week later. No one ever apologized. More

quick service visit I stopped in for a oil change and found I was due for a more extensive service visit ( spark plugs, transmission fluid change etc. they could take me I stopped in for a oil change and found I was due for a more extensive service visit ( spark plugs, transmission fluid change etc. they could take me right away - so I agreed to have them due it all. I was in and out in a little more than two hours and enjoyed reading my book in the comfortable customer lounge are. the service team is great at explaining the status of my car, expected cost and running through the check list of inspection items. they run a professional operation and every staff person I encounter is well trained in their responsibility. More