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Luther Bloomington Hyundai
Bloomington, MN
6,574 Reviews
We are the newest and most convenient Hyundai dealer serving the Twin Cities of Minneapolis, St. Paul and the surrounding communities. Our new, State-of-The-Art campus features many of the amenities one would expect. Complimentary Wi-Fi, an assortments of snacks, FRESH fruit, bottled water, Starbucks Coffee as well as teas, cider and hot chocolate. Relax in our comfortable waiting lounge with a business center and children's play area. We are the first Hyundai dealer to offer evening and Saturday service for our guests. Minnesota's Customer Satisfaction leader and winner of the Prestigious Hyundai Customer Satisfaction Banner. Come see why Luther Bloomington Hyundai is THE place to buy or service your Hyundai! Complimentary loaner cars and shuttle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,574 reviews
October 29, 2021
Really great experience the salesperson and finance manager understood I wanted to move fast, so they did too. But also managed to be very thorough!!! manager understood I wanted to move fast, so they did too. But also managed to be very thorough!!! More
by GDEMOU
Verified CustomerEmployees Worked With
Other Employees :
My sales rep was Ben, he was phenomenal! You don’t have an option in your survey for Genesis??
Helpful October 28, 2021
I found scheduling an appointment at my convenience to be easy and quickly accomplished. As I waited fir completion, I was kept totally in the loop. The work was completed quickly and completely and I am ver easy and quickly accomplished. As I waited fir completion, I was kept totally in the loop. The work was completed quickly and completely and I am very happy with results👍 More
by Happlie
Employees Worked With
October 27, 2021
GOOD SERVICE, timing,good communication , treating good way answer all your questions I really appreciated way answer all your questions I really appreciated More
by Hafsa Ali
Employees Worked With
October 27, 2021
I had the most unpleasant experience at this location. I have had major repair issues that range from engine failures, clutch failure and steering wheel repair done on my 2012 Sonata. Never had any issues i have had major repair issues that range from engine failures, clutch failure and steering wheel repair done on my 2012 Sonata. Never had any issues interacting with any of the service people. I came in the morning of 10/26/21 for break lights that won’t turn off and air bag light that was on. Keep in mind that the steering wheel was repaired by Hyundai in 2020. I had questions about the diagnostic fees/price gouging and that’s when the service person became argumentative. I asked to speak to a manager since she was asking me to shell out $500 in diagnostic fees that didn’t make sense. The service manager Carleen Shimanski came out with a scowl and an attitude to match. Needless to say she didn’t take it well that I asked for a manager and she really let me know it. Conversation went downhill immediately and her condescending attitude was definitely not appreciated, and was unproductive. Bloomington Hyundai treat your customers better and revisit the role of a manager with your leadership. A manager steps in to clarify and resolves issues. The approach should be consumer centered with retention goals. Carleen Shimanski failed to simply do her job that day because she either lacks the interpersonal communication skills or she chose to be that way. NOT OK!!!!!!!!!!! More
by Fara2012
Employees Worked With
Carleen Shimanski
October 27, 2021
Wasn’t very impressed with the deal I got but took it anyway as I had to wait a couple of months for my vehicle to arrive. I thought they did a poor job of keeping me informed of the projected arrival d anyway as I had to wait a couple of months for my vehicle to arrive. I thought they did a poor job of keeping me informed of the projected arrival date. I don’t think they even looked at my trade and offered significantly less than the research I had done indicated it was worth. I thought they knew they had me between a rock and a hard place and acted accordingly. I see it’s marked up almost 40% from what I received for it. They neglected to put on a temporary license plate. All that being said, I would recommend the dealership as I really like the car and anticipate the service will be very good. More
by Dave
October 27, 2021
Easy to make online appointment, did a great job. Ready when promised. Will use again in the future. when promised. Will use again in the future. More
by KENNYAA
Employees Worked With
October 26, 2021
Nancy was great! They fit in same day bc my engine light was on. Really grateful! was on. Really grateful! More
by designkcv
Employees Worked With
October 24, 2021
Sales = 5 stars / Service = 1 star***** 5 Stars for Sales = 5 stars / Service = 1 star ***** 5 Stars for sales - Their salesman A.K. Abdi is great - 3rd car me and my son have purchased from him. I Sales = 5 stars / Service = 1 star ***** 5 Stars for sales - Their salesman A.K. Abdi is great - 3rd car me and my son have purchased from him. I have been doing business with Bloomington Hyundai for 15+ years now and this is my 4th car with them. Great sales group. * 1 Star for service dept - I used to love this service dept and give it 5 stars but it has fallen off in the last few years. Most recent example: This month my son took his car in for an oil change and tire rotation & 60,000 service. When he started driving back to work in St. Paul, there was a rattling under his car. When he got to work, he seen they never secured the bottom skid pad below the engine. He had to take it off (unscrewed the bolts by hand) and put it in his trunk. They also rotated the tires wrong. At my last service on my old car, I paid for the synthetic motor oil that lets you drive 7500 between service. They put it regular oil (indicated on the sticker). So - great sales - poor service dept. More
by ocvierk
Employees Worked With
October 24, 2021
Everyone there was amazing from Ben my sales guy to Rarmelo the finance guy. The guys in the service sept were also amazing. I would recommend my friends to come buy a car. Rarmelo the finance guy. The guys in the service sept were also amazing. I would recommend my friends to come buy a car. More
by DAVIDCAMPELL
