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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.6
1,411 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,411 reviews

October 30, 2023

I loved the service, it was quick and efficient. I would recommend this dealer to my friends and family More

by nyah101003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot my service advisors name, I apologize
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Luther Brookdale Chevrolet satisfied. I am very appreciative of your 5-star review and recommendation. I appreciate you trusting us with your car buying needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 30, 2023

My appointment was on time, the service tech was understanding when I didn’t want further work done, and I was out of there in 45 minutes More

by PATTIGUENTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Patti. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 30, 2023

Is the best good attention, good service, working in time , I think the best in the area More

by ruby.vergara102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos osegueda
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Ruby, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 29, 2023

casie tulenchick is an excellent service writer and honest advocate for dealer and customers always. More

by info@magnumpool.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffani Jorgenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Luther Brookdale Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 29, 2023

Great service. Friendly service advisor and management staff! I will be returning to this location! More

by natezz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm thrilled to receive your positive review, Nate! Thank you for choosing us, and I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 29, 2023

The service was great ! Dropped it off and got a ride home from my customer rep ! They called when they found a couple leaks ! Thank God it was covered under warranty! Great More

by r.nelson103
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Pogodzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Brookdale Chevrolet. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 29, 2023

The staff was great! . Very polite helpful and genuine. From the moment I came in for the appointment and the first Technician advised me where to park and got the proces More

by IRENESLAUGHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufwaya Chishala
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Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 29, 2023

Very professional and kept me informed on what was happening with my vehicle. Very neat and clean waiting room. More

by donna.paczkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
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Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Donna. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 29, 2023

Allan was really helpful. He explained what needed to be done and addressed my concerns up front. More

by nicolemariejohnson80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review, Nicole! I am very happy to hear that Allan could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
October 29, 2023

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by MARKBILLSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great review, Mark. Please come visit us if you need anything else, be it service or sales. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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