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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.6
1,411 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,411 reviews

September 30, 2023

Always satisfied with the service and repairs made. Very nice, professional, convenient and easy to work with. More

by lisa.a.christensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Bergly
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Oct 02, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your input, Lisa. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Brookdale Chevrolet. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 30, 2023

The work was good just prices are high. To charge $90 for a oil change is crazy More

by coreyweatherspoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Burns
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Oct 02, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the feedback, Corey. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 30, 2023

Service rep was slow and rude when dropping car off. Took too long to communicate what the status of the car was . Satisfied with the outcome though . More

by joshuawkos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Joshua, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 29, 2023

It was a big decision to let me car go - it was 23 yrs. old but with Kevin's help we found a PERFECT replacement! The Buick is all & more than I would have thought & he was patient in helping us make a de More

by harryscookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kallhof
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Oct 02, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Luther Brookdale Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 29, 2023

Great timely service. They got me in and out as o was on a tight schedule. More

by jeremy93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Jeremy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 29, 2023

Three hour wait for a oil change Long wait time have to wait for 3 hours just to have my oil changed More

by txiong084
Recommend Dealer
No
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Oct 02, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 28, 2023

They was very understanding, knowledgeable, they let you know what they was doing and when they finished they ask is there anything else needed More

by TYRONECONLEY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Luther Brookdale Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 28, 2023

kevin kallhof my salesperson was excellent, very good customer service skills would not hesitate to buy from him again More

by austitd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kevin kallhof salesperson
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Sep 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Kevin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 27, 2023

Excellent advice and service. It’s not cheap but it is worth every penny. Was returned promptly and cleaned. More

by mike@talkpath.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Casie Tulenchik
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Sep 28, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape, Mike. Please don't hesitate to call if I can help with anything at all. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
September 27, 2023

Aaron, did a great job with my maintenance of my Traverse. The service didn’t take long at all More

by JAMESKRIPOTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 28, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Aaron does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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