Luther Brookdale Volkswagen - Service Center
Brooklyn Center, MN
2,476 Reviews of Luther Brookdale Volkswagen - Service Center
I was treated so well when I had an issue with my Passat just a couple days after I bought a car. They brought me to work after dropping my vehicle off and brought a rental car to my work for me before I go just a couple days after I bought a car. They brought me to work after dropping my vehicle off and brought a rental car to my work for me before I got off. They were able to get me in within one week. Fixed it and I got to drive it away again. Truly awesome experience. More
Advisor was very helpful, store was clean. Todd the GM greeted me once we got to the lounge. Todd the GM greeted me once we got to the lounge. More
Tyler took exceptionally great care of me-I couldn't be happier with the exceptional service Tyler provided me with! He took care of me from start to finish & was extremely communicative & helpful. He was happier with the exceptional service Tyler provided me with! He took care of me from start to finish & was extremely communicative & helpful. He was professional, personable, friendly & knowledgeable. I had a very bad taste in my mouth from a few years ago when I brought in my 2002 Jetta. The Service tech at that time was insulting, condescending & extremely rude. Additionally, Not all of my requests got fixed! It was a very simple thing. Subsequently, I didn't come back, until now. I'm very pleased that I did. Tyler has won my business back to Brookdale VW. BRAVO! I came in with my loaner car & Brad was very helpful- the new dash design had me confused & we had a good laugh about it- Great guy also! I am a VW enthusiast & will continue to purchase these vehicles- I will now consider purchasing from this dealership, provided Tyler is still with you when that time comes. More
Brad was excellent. Service was completed sooner than expected. Appreciate the option to break payment for service into monthly payments. Will be back for regular car u Service was completed sooner than expected. Appreciate the option to break payment for service into monthly payments. Will be back for regular car upkeep. More
Always professional and friendly. Work done is always excellent. The facilities are clean comfortable and well appointed. Everyone seems to their jobs. Work done is always excellent. The facilities are clean comfortable and well appointed. Everyone seems to their jobs. More
Very good service. They took the time to answer questions and get us the best deal. They took the time to answer questions and get us the best deal. More
Great service and great communication. I have nothing but great things to say about the service. I have nothing but great things to say about the service. More