Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Burnsville Hyundai
Burnsville, MN
1,531 Reviews
The Right Time. The Right Place. The Right Vehicles.
Here’s an auto dealership story with a serious nod to the concept of “Location, location, location”.
While Hyundai’s success story in recent years has been remarkable, until now there had been no Hyundai dealer in Burnsville, or anywhere along I-35 south.
But now there’s Luther Burnsville Hyundai, right on Buck Hill Road just south of Burnsville Center.
The Right People.
If the spectacularly successful Hyundai brand weren't enough, the management of Burnsville Hyundai (Charlie Guptill and Marco Bernini, by name) had the opportunity to scout the highest-rated sales people around, hand-picking their sales associates, selecting only those with the passion and the drive to find customers exactly what they are looking for.
Guptill and Bernini are among a very few in auto dealership management who demonstrate their willingness to be available to everyone by providing all customers with their direct phone number to answer any questions.
They repeatedly have defined their passion to be the “BEST of the BEST”.
The Number One priority is to fit every person with their perfect car. Burnsville Hyundai wants customers to leave happy, knowing they made the best decision about both the vehicle and where to buy it.
An Invitation to Browse.
The physical design of the dealership is intriguing. When deciding on the layout of their new dealership, they considered the elements home builders consider. They went with an “open floor” plan concept, creating an inviting environment with tremendous fluidity.
They also incorporated an outside canopy for customers to drive under when arriving at the dealership. This offers protection from the elements and creates a sense of “welcome”.
A Built-In Advantage.
As a member the Luther family of dealerships, Luther Burnsville Hyundai offers the Luther Advantage. This comprehensive package of benefits is designed to make buying—and driving—any vehicle from Burnsville
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,531 reviews
February 03, 2022
I went to this dealer to see any palisade is available to purchase,but I was standing in the reception for long time inattentive, very bad to treat customers, as they know cars not available to purchase so t purchase,but I was standing in the reception for long time inattentive, very bad to treat customers, as they know cars not available to purchase so treating very bad, so far Walter and buerkle Hyundai is good for treating people even if they don't have cars.i will never recommend this Luther Burnsville location,very arrogant people More
by binson.ng
Employees Worked With
No one came to talk to me
Helpful January 11, 2022
Drove 1 hour to look at a new Hyundai Tucson that I was told was in stock. After test driving the vehicle and deciding that I wanted it. I was told that they are not honoring the price that is listed on th told was in stock. After test driving the vehicle and deciding that I wanted it. I was told that they are not honoring the price that is listed on their website and when I asked why was this not up dated to your new price on your website. I was told that the website has been down all morning and could not be updated. ITS BEEN LISTED ON YOUR SITE (IN TRANSET) FOR 2 WEEKS AT THAT ORIGNAL PRICE. ALSO THE WEBSITE HAS RECENTANTLY BEEN UDATED "THAT DAY" TO "IN STOCK" AT THE ORGINAL PRICE. What a kind of dealership treats their customers like that.. Tried to con me out of an extra 2,000 bucks; just because I wanted it. More
by Joseph
Employees Worked With
New car manager
December 08, 2021
Faulty part located and replaced within reasonable time. Great Service!! Love the Dealership have recommend to others. Great Service!! Love the Dealership have recommend to others. More
by lynncarrier1
Employees Worked With
October 25, 2021
Very good staff. No pressure sales. From the sales manager to Our sales lady to the finance person all great manager to Our sales lady to the finance person all great More
by Quirk.r
October 08, 2021
Rich helped me navigate the car-buying process and was very patient with all my questions and concerns. I am very happy with my experience! very patient with all my questions and concerns. I am very happy with my experience! More
by kriober
September 22, 2021
I bought a Hyundai Tucson from Luther Burnsville. But when I was unable to get an appointment for my 7,500 mile maintenance check. Two days in a row , I spoke with someone in the Call Center. and both ti when I was unable to get an appointment for my 7,500 mile maintenance check. Two days in a row , I spoke with someone in the Call Center. and both times I was assured someone would call me back; but no one did. If, I had known it was going to be this difficult to have my car serviced, I would have gone elsewhere. Buy elsewhere! More
by Sharon
Employees Worked With
Beth and Paloma
September 18, 2021
My daughter's first experience buying a car. Zach Pierson couldn't have been any more accommodating throughout the process. Great car buying experience!! Pierson couldn't have been any more accommodating throughout the process. Great car buying experience!! More
by Satisfied Customer
September 04, 2021
Roberta is a motivated sales woman, she is knowledgeable and worked hard to get me the right car . I really appreciate all her hard work and worked hard to get me the right car . I really appreciate all her hard work More
by Lhaeg
August 20, 2021
I found Rich Kim to be very helpful and patient when I purchased my Hyundai Elantra. Rich also went out of his way to make sure that the car was delivered safely at my home. A mechanic I knew for the past purchased my Hyundai Elantra. Rich also went out of his way to make sure that the car was delivered safely at my home. A mechanic I knew for the past six years checked the car and informed me that the vehicle is in excellent condition, the only very small problem was that the lower air-con cap was missing. When I informed Rich of this, he made immediate work of getting me a new cap and sent it to me in due time. Thank you Rich Kim for all the help. More
by bcnaude
Employees Worked With
August 10, 2021
This dealership was great. They made it super easy to find the right direction on the car and answered every question I had clearly and quickly. Rich Kim is a great help and I would highly recommend him. find the right direction on the car and answered every question I had clearly and quickly. Rich Kim is a great help and I would highly recommend him. More
by llickfold
