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Luther Cadillac - Service Center

Roseville, MN

4.7
1,558 Reviews

1,558 Reviews of Luther Cadillac - Service Center

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August 02, 2020

Fast, efficient, affordable, polite. Always on time and affordable. Tracking by text is great. Charlie is so polite and kind - always remembering family details and making it personal. A More

by kari.rihm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
July 30, 2020

Great visit. You did a good job on my car and it took less time than you said. Which is great. I feel the the price was fair too thanks for always being so nice to me when I am there. Judy More

by JUDYMAC43
Recommend Dealer
Yes
Employees Worked With
Service dept was great
Sep 14, 2022 -

JUDYMAC43 responded

You did another great job getting my car ready for the long drive to AZ. Thank you for always caring so much about my car. Judy

July 28, 2020

I love Luther Cadillac in Roseville then the dealer ship I bought my car from. Luther Cadillac service are great and they care about your problem that you have with your car. More

by sokhamel2002
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
July 25, 2020

I am very satisfied with the service from Luther Cadillac. I had my car battery replaced and was very pleased with the wick service I received. The personnel were all very nice to deal with. I would More

by pops4209
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was very helpful.
July 22, 2020

First oil change Fast and efficient, friendly and informative! The lounge was clean and relaxing! Personnel were quick to answer any questions about additional servi More

by IRONHORSE4970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Clark
July 22, 2020

Service at this Dealership This location is a Class act. Its a good experience right from the receptionist, thru service and the delivery of the courtesy car. I'm treated like More

by RLD.DUFRESNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cari, Charlie, Randy and Ray
July 22, 2020

Service: Oil Change Friendly and fast service. The lounge was clean and comfortable. All staff were kind and helpful. Loved the video inspection that was texted to my pho More

by marip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Fredericks
July 16, 2020

Oil change Dealership called based on OnStar tracking, made oil change appointment for same day. Provided service as stated on time. Staff interactions were all More

by DON.KERR82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe (?)
July 16, 2020

I have always been treated very well as a customer and would return to buy another car in the future. Service department has always handled all my needs in a timely manner. More

by RANDVSULLIVAN
Recommend Dealer
Yes
Employees Worked With
Cali Henry , Will Isaacson
July 10, 2020

Very disappointed with the service I received. Brought my 2008 xxx with 77k miles on it for service on an electrical issue. They had my car for a week.$1200 later they still could not properly diagnose the i More

by rschmalz1
Recommend Dealer
No
Employees Worked With
Charlie Youngquist
Jul 15, 2020 -

Luther Cadillac responded

Thank you for your feedback on your experience with Luther Cadillac. I sincerely apologize for the level of service you received. Please know that I will pass your feedback onto management to ensure this doesn't happen again in the future.

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