My wife and I started off looking for a nice used Cheverolet Tahoe or Surburban. We're not made of money, but want to get the most we can for our money. These people are in my opinion the lowest form of xxxx. The whole experience only reinforced my negative opinion of car salesman.
Now to the the meat and potatoes. As I said we had been looking for a few days for a used Suburban or Tahoe. The one at Lynch popped up one day and we knew it could be the one. During lunch, my wife and I rode over for a test drive and to look it over. Sure enough, we both liked it. It seemed to be a decent price, but had high miles. It was a 2011 Suburban to be exact with 147k miles on it. Yes, a lot of miles, but it's what we can do. After agreeing that we'd like to talk about getting the truck, we went inside the sales office to start the little sales dance. Even though i told the saleman exactly what i had and what i was paying and if that wasn't good enough i understood and we would keep looking. (I brought my own financing) We still had to do the dance.. i threatened several times to leave, but they had my keys looking over our trade..... Finally 4 hours, we are able to come to an agreement and we leave with the car. Any guesses what we paid? you got it, the exact amount to the penny of what i said i had 4 hours earlier. Now, being a reputable dealership, i figured I could trust them to be selling me a truck they had at least looked over to verify any major issues... obviously that was wrong. so the next morning, i notice the oil change sticker up in the corner of the front windshield. xxxx thing was a thousand miles overdue for an oil change. Oh well, not a big deal.. i can pay for an oil change. a few days later I take it for an oil change and find out that "oh yeah, 2011 models and newer GM's need a special oil, it's going to cost 70 bucks... nice!! again, not their fault, but darn, don't have have a service department that does this stuff all day? how far would it have gone if they had said, "hey, we filled you up with gas and just changed the oil. you don't have to worry about that for a while." But alas no, they didn't even put gas in it. Now the fun starts... About an hour after I drop the truck off, the service tech calls me and says he has a couple of things to talk to me about. He says the transmission fluid is almost black and looks like it's never been changed, the oil was actually 2 quarts low and the rear differential fluid is very low... holy crap, that's a lot to take in on a car that's only 2 weeks old to me. I then start telling the guy my situation, being a truck we just brought and how unhappy i am that i have to do all that just after buying the thing. he asked where i bought it and i tell him Lynch. He tells me that dealerships like that are supposed to do a 132 point inspection of used cars and all that jazz before they go and resale them...I'm thinking, "oh good, maybe it was just traded in the day before our purchase and they just never had time. i'll call the GM of the dealership and straighten this all out" i'm going to wrap this up, i know i'm going really long.. Pretty much what happened when i called was that he told me that i should have been told this was an "As is sale" with no warranty or an liability to them... first off, i never once "blamed" them for anything. all i did was ask why i bought a truck that was 2 quarts low on oil and fluids never even checked. I was promptly told this was a high mileage vehicle and they don't do any of that on vehicles like this, that they don't offer them to the public, they normally just take them to the car sales... well guess what, i found the car on their website. how is that not offering it to the public? the GM, Mark Hall, never once offered an apology, never offered to do anything to reconcile. He only wanted to belittle my $20000 purchase and try to make me feel like xxxx for buying a used car. He told me he pays his technicians $30 an hour and pretty much they had better things to do. Again, i have to tell you, I never once got rude with the guy, never accuses him of anything, never attacked him what so ever. I finally just hung up in the middle of one of his sentences before i did something i would regret. Please people be aware of what you're getting into if you go to this dealer or any other Lynch dealers, they all know what they're doing and they all want to make as much money from you as possible.