Lynchburg Mazda

Tim was an awesome salesman and was even willing to come in on his day off to close a deal. Overall amazing experience with the entire staff. in on his day off to close a deal. Overall amazing experience with the entire staff. More

Tim was awesome. He was very knowledgeable and upfront and made sure that we were satisfied before closing the deal. He was very knowledgeable and upfront and made sure that we were satisfied before closing the deal. More

Tim Acoff was very professional when he sold me my 2016 Nissan rogue. He read step-by-step how everything was, and I understood every step that he explained to me, plus he wasn’t in no hurry. He was very p Nissan rogue. He read step-by-step how everything was, and I understood every step that he explained to me, plus he wasn’t in no hurry. He was very patient with me and made sure I understood what was being sold to me. I wish there were more dealerships with people like him. More

Tim Acoff is amazing! He was so helpful and always available! I highly recommend his services! He was so helpful and always available! I highly recommend his services! More

Tim Acoff helped me several years back when I purchased my 2nd Murano with Tim. I am always referring friends and family to him since he makes this stressful time so easy and very friendly guy and does wh my 2nd Murano with Tim. I am always referring friends and family to him since he makes this stressful time so easy and very friendly guy and does whatever he needs to do to make sure we get what we are asking for. Tim always goes over and beyond to help us! More

Tim Acoff is an outstanding employee of Lynchburg Mazda. He went out of his way working hard to get me the vehicle that I so needed after my vehicle ws wrecked due to a mechanical failure. He found the ve He went out of his way working hard to get me the vehicle that I so needed after my vehicle ws wrecked due to a mechanical failure. He found the vehicle I wanted, and worked with me to get it at a price I could afford and live with. He even came and delivered the vehicle himself over a 100 mile distance from the dealership. He is smart, intelligent, and knows the ins and outs of the auto business. He was determined to make this happen for me, and kept me informed every step of the way. What an awesome individual, who really seems to care about more about people than just making a paycheck! He made the whole process simple and easy, and I am very grateful for his help. Even though I will really miss my beloved MX5, my new CX30 will fit the bill just fine, and at a price I can afford. Thank you, Mr. Tim, for making an old man's day. I look forward to taking advantage of their service options, even though it is a little bit of a way for me to go, but I fell like Mr. Tim has earned my trust, and I look forward to getting to see him again in the future. Thank you so much for your excellence in service, as well as your kindness and consideration. There are still good people in this world, and I just met another great one! More

Tim Acoff did an excellent job while I was there looking for a used car. He was very polite and professional. He provided the needed information on several vehicles that I was interested in. He worked well for a used car. He was very polite and professional. He provided the needed information on several vehicles that I was interested in. He worked well with his management staff. I was very pleased with my visit even though I did not make a purchase. Dean and Katherine Bushnell More

While looking for a car stood in touch with me constantly help me pick the right vehicle and explained how to use the equipment the salesman name was Chi help me pick the right vehicle and explained how to use the equipment the salesman name was Chi More

While I had a great experience purchasing the car, it has been a nightmare ever since. The service desk rarely answer phone calls and they hardly ever call you back if you leave a voicemail. It takes 5 to 6 been a nightmare ever since. The service desk rarely answer phone calls and they hardly ever call you back if you leave a voicemail. It takes 5 to 6 calls over days or weeks before someone will answer the phone. I have had a transmission issue with my Jeep Compass since the month after I bought it and after a year and a half I still cannot get them to take care of the issues. I’ve taken it in three separate times, paid $600 for a part to be replaced and still having the same issues. Having my transmission repeatedly overheat for no reason, lock up and stop in the middle of the highway multiple times, and to simply be told that because they can’t replicate the error code they can’t do anything is infuriating. I don’t feel safe driving a car that I bought to have as a reliable vehicle. I was told that their warranty would be great and should take care of the transmission issues but have yet to see any of that. Almost year and a half later and I’m $600 poorer with a car that I don’t feel safe driving because the dealership I bought it from refuses to actually address the very serious and dangerous transmission issue. While the purchasing process was great it has been greatly overshadowed by the worst customer service I’ve ever interacted with. More

There are not enough words to adequately describe how wonderful Tmi Acoff and the team at Lynchburg Mazda are to work with when purchasing a vehicle! Tim is fantastic! He listened to all my concerns, a wonderful Tmi Acoff and the team at Lynchburg Mazda are to work with when purchasing a vehicle! Tim is fantastic! He listened to all my concerns, answered all my questions, advocated for my requests, and provided me ample time to make a decision that was right for me. All while being a true gentleman. I would highly recommend this team when considering purchasing your next vehicle. More