M.K. Smith Chevrolet - Service Center

Did the bare minimum, didn't complete service I brought my vehicle in for several fault codes that were triggered. They were determined to be just problems with one sensor. The service writer told I brought my vehicle in for several fault codes that were triggered. They were determined to be just problems with one sensor. The service writer told me the sensor was cleaned and it was all ready for pick-up. I picked the car up and immediately upon driving it off the lot, the same error codes all came back no. The techs didn't even bother clearing the faults. I then tried to reach the service writer (Mike Lora), but he didn't answer. I left a voicemail about them failing to clear any of the codes. 2 weeks later, I haven't even heard back from them. To this day I'm still getting the same several error messages every time I start the vehicle. More

FANTASTIC Jennifer Hunt in your Service Department is FANTASTIC, GREAT, GRAND, SENSATIONAL, HELPFUL, WONDERFUL, MARVELOUS, EXCELLENT, EFFICIENT, CAPABLE, PRODUC Jennifer Hunt in your Service Department is FANTASTIC, GREAT, GRAND, SENSATIONAL, HELPFUL, WONDERFUL, MARVELOUS, EXCELLENT, EFFICIENT, CAPABLE, PRODUCTIVE, MAGNIFICENT, COMPETENT,QUALIFIED, SKILLED, PROFICIENT, EXPERT, ACCOMPLISHED, QUALIFIED, ABLE, MASTEFFUL. She deserves a rai$e. More

The dealership needs to work on the time of service the vehicle, the wait is always to long......everyone is very nice and professional but they don’t know how to show customers how to access their points. vehicle, the wait is always to long......everyone is very nice and professional but they don’t know how to show customers how to access their points. Maybe one or two people at this dealership can help you but everyone else is useless. More

I had a great experience with MK Smith service. They diagnosed my problem and repaired it same day. They were friendly and professional. I would bring my car here again. diagnosed my problem and repaired it same day. They were friendly and professional. I would bring my car here again. More

This was the second time in a row where I received substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has cause substandard service. The person taking possession of the car promises to have your car ready at a certain time but has not delivered. This has caused us to scramble to rearrange our schedule. Seems like they don’t have enough staff on hand to deliver on their promises. More

TREATED WITH REPECT AND KINDNESS, WHICH MEANS A LOT TO ME. NO ONE TRIED TO COERCE OR FORCE ME TO BUY THINGS I DON'T NEED - NO PRESSURE. AND THAT'S THE WAY I LIKE TO BE TREATED. NO ONE TRIED TO COERCE OR FORCE ME TO BUY THINGS I DON'T NEED - NO PRESSURE. AND THAT'S THE WAY I LIKE TO BE TREATED. More

Good service thanks I will come back for next service 👍 they are very good with the time they take in consideration my recommendations give 10 they are very good with the time they take in consideration my recommendations give 10 More

MK Smith helps make things so easy, from purchasing our vehicles to keeping them properly services. It is wonderful being able to support this home town dealership. vehicles to keeping them properly services. It is wonderful being able to support this home town dealership. More

Disappointed Brought vehicle in for check engine light. Dealer said since I had no appointment they wouldn't be able to look at it for 2 or 3 days. Shame on me for Brought vehicle in for check engine light. Dealer said since I had no appointment they wouldn't be able to look at it for 2 or 3 days. Shame on me for not predicting when the check engine light would come on so I could make an appointment. Considering this vehicle was purchased at MK Smith, and I've brought our Cruze in many times for maintenance I think it would have been reasonable for them to at least determine the codes involved so it could be determined whether there was risk driving the car. But no ... they wouldn't even do that. I will remember this the next time I want to buy a new car, or service any of my Chevrolets. More

Nice clean and always good services. Car inspected and they let me know if anything wrong or needs to be done. Waiting time is good. Been taking my car there since I bought it. No problems . Thanks they let me know if anything wrong or needs to be done. Waiting time is good. Been taking my car there since I bought it. No problems . Thanks More