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MINI North Scottsdale
Phoenix, AZ
69 Reviews
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Showing 69 reviews
April 29, 2020
We made the first service appt and received no less than three emails. One confirming the appt one as a reminder a few days before and then one more reminder the night before. All the service from start to three emails. One confirming the appt one as a reminder a few days before and then one more reminder the night before. All the service from start to finish was top notch. Advisor was knowledgeable and patient with our questions. Very clean and sanitation was a priority that the service dept had. We are thrilled to call this dealership our new go to for the Mini! More
by Tina
Employees Worked With
Scott moehn 10 ??
Helpful April 26, 2020
They always go as far as they can to do as much as they can so I don't have to return soon and they always save me money. All of the employees are great. can so I don't have to return soon and they always save me money. All of the employees are great. More
by Maryscasa
Employees Worked With
Service dept.
April 25, 2020
Receptionist was friendly. I was greeted quickly when looking around the lot, but not bugged. Salesman was very open and helpful. Good assortment of different vehicles to choose from. Closing was ea looking around the lot, but not bugged. Salesman was very open and helpful. Good assortment of different vehicles to choose from. Closing was easy timely and pleasant. More
by John
Employees Worked With
David Smith
April 24, 2020
The service department at Mini Cooper Scottsdale goes above and beyond! Everyone is knowledgeable and personable. The Snoopy Coopy was clean, sanitized and running perfect when I picked her up. above and beyond! Everyone is knowledgeable and personable. The Snoopy Coopy was clean, sanitized and running perfect when I picked her up. More
by reneebanashak
Employees Worked With
Jonathon Bauknecht
April 24, 2020
Always a pleasure at this dealer - everyone is always so courteous and helpful. I worked with Michael when I brought my mini in for service and everything worked out wonderfully! Minis are not inexpensive courteous and helpful. I worked with Michael when I brought my mini in for service and everything worked out wonderfully! Minis are not inexpensive vehicles to on so be prepared to pay when you have issues with your mini… Best thing to do is just keep up with them monthly More
by Vitaliano1
Employees Worked With
Michael - Service dept
April 11, 2020
Continued excellent service. I brought my 2008 Mini in for the yearly service. They recommended work I believed to be required and nothing else. the dealership does not push unn I brought my 2008 Mini in for the yearly service. They recommended work I believed to be required and nothing else. the dealership does not push unnecessary work. More
by wsproull
Employees Worked With
Scott Moehn
November 14, 2019
Leasing a Mini This was my fourth Mini lease from Drew. He and his team guided me through the process with friendly professionalism. A great dealership! Demaris U This was my fourth Mini lease from Drew. He and his team guided me through the process with friendly professionalism. A great dealership! Demaris Uhler More
by Azdjuhler
Employees Worked With
Drew Besenfelder
June 07, 2017
Amazing service from Dave Smith! I had the best sales experience with Dave Smith! He is so nice and really cares about you as a person! He had the car up front when we pulled up - he I had the best sales experience with Dave Smith! He is so nice and really cares about you as a person! He had the car up front when we pulled up - he stayed on budget. I would want to buy all my future cars from him! More
by Dani
Employees Worked With
Paul Diedrichs , David Smith, Paul Diedrichs
March 29, 2017
Battery warranty not honored Couldn't start my vehicle to drve the 60 miles to exchange this battery that's under a year old, so I explained to yhe service supervisor that I would Couldn't start my vehicle to drve the 60 miles to exchange this battery that's under a year old, so I explained to yhe service supervisor that I would have to drive the battery in my other vehicle to get it exchanged and it turns out you need an act of congress to exchange a battery in mini of Scotsdale. They were very fast in charging me 1200 dollars for a fuel filter and supposedly a new battery because the other one was bad, which never gave me a problem thanks for nothing, made me feel loke a con artist over the phone. Never again More
by Pinott
Employees Worked With
Service supervisor
September 09, 2014
Very positive experience/ A-1 all the way 2 wks ago Hubby & I drove up to Phoenix area from Tucson to xx out the Minis. This dealership was the 2nd one in that area we visited. I do feel the f 2 wks ago Hubby & I drove up to Phoenix area from Tucson to xx out the Minis. This dealership was the 2nd one in that area we visited. I do feel the first dealership was very nice but the North Scottsdale dealership was so very positive, attentive, and informative that we will be traveling back down there in mid October to have the wonderful salesman, David Stinson assist me in 'building' my perfect 2015 Mini and get her ordered. We also had the pleasure of meeting another wonderful employee, Brand Manager Tracy Gurnett who was very interested in our needs. We could not have asked for a more attentive and non-pushy experience. In reading some of the older negative reviews I had to pull out my wallet and look at David & Tracy's business cards to make sure we were all talking about the same dealership. My take is this place is A-1 ! More
by gloria.olvera.39
Employees Worked With
David Stinson , Tracy Gurnett
