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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,817 Reviews

1,817 Reviews of MINI of Ramsey - Service Center

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April 24, 2024

Service reps were very helpful. Had a minor discrepancy on the bill and they immediately corrected it. All services were clearly explained. More

by DailyCommunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

MINI of Ramsey responded

Hello! We're glad to know our team at MINI of Ramsey was able to assist you effectively and resolve any discrepancies. We always aim for transparency in all we do. Thanks for the positive feedback and come again soon!

April 24, 2024

Service appointment was easily made. Entire staff was pleasant and comfortable to work with. Dan Murphy was right on the ball with topics and concerns that I had with my vehicle. The tec More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike shop foreman
Apr 25, 2024 -

MINI of Ramsey responded

Hi Frank! It's great to know that Dan and the rest of our team at MINI of Ramsey met your expectations! We strive for professionalism and efficiency in all we do. Thanks for giving us a thumbs up. We hope to see you again!

April 22, 2024

We had an experience that was courteous, prompt and professional. The 15 word minimum is ridiculous. More

by hydesign1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a courteous, prompt, and professional experience at MINI of Ramsey. We hope to see you again soon!

April 22, 2024

Dan is great. Was very helpful providing me a loaner car and providing me updates on the fix for my car. More

by vloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

MINI of Ramsey responded

Hello! We're glad to know Dan was able to assist you effectively at MINI of Ramsey. Providing loaner cars and keeping our customers updated is part of the service we pride ourselves on. Come again soon!

April 19, 2024

I love the customer service! I had an emergency Repair and they were on top of it they made an opening for me. They got me out enough time to go to work and I could too crazy and More

by SUEPERLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

MINI of Ramsey responded

Hello! We're so glad to know that our team at MINI of Ramsey was able to assist you promptly and efficiently during your emergency repair. It's great hearing about the positive experience you had with us! Thanks for sharing this review and come again soon!

April 19, 2024

It's nice to find a dealership that doesn't take all day to purchase a car. Very polite and professional salespeople. More

by fastpitchball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

MINI of Ramsey responded

Hello! We're glad to know you had a smooth and efficient experience at MINI of Ramsey! Our team always aims for professionalism while respecting your time. We hope to see you again!

Apr 22, 2024 -

fastpitchball responded

Very happy with the service i received. I will be referring my family and Friends of your dealership. .

Apr 23, 2024 -

MINI of Ramsey responded

Thank you so much! Drive safe until next time!

April 18, 2024

Every person is welcoming showing concern over your vehicle's issue. Jason"s communication with me as well as the Technicians is paramount More

by katharinebarthk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

MINI of Ramsey responded

Hi Katharine! We're glad to know that Jason and the team at MINI of Ramsey were able to provide you with excellent service. We appreciate your feedback and hope to see you again soon!

April 18, 2024

This dealership is excellent. They are efficient and honor their work and warranties. I am going to buy another mini from them in about a year. More

by CINCHDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

MINI of Ramsey responded

Hello! We're so glad to know you had a great experience with us at MINI of Ramsey! We appreciate your trust in our work and warranties. Looking forward to seeing you again when it's time for that new Mini!

April 18, 2024

Everyone is very attentive to your needs Jason was kind and calming through this horrible twice towed. More

by katharinebarthk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt was very helpful from Service I believe
Apr 19, 2024 -

MINI of Ramsey responded

Hi Katharine! We're glad to know that Jason and our team at MINI of Ramsey were able to provide you with attentive service during a stressful time. Thanks for sharing your experience and come again soon!

April 17, 2024

I continue to be pleased and impressed with the quality service I receive while here. I couldnt be more satigsfied. More

by KJTichacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

MINI of Ramsey responded

Hi KJ! We're delighted to know you've been pleased with the service at MINI of Ramsey. Thanks for your continued support and positive feedback. We look forward to seeing you again!

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