MINI of Towson

Allen Rolocut and the team at Mini of Towson have performed service on my Mini for years and I am always pleased with the interactions about the service and the service itself! performed service on my Mini for years and I am always pleased with the interactions about the service and the service itself! More

Allen was, and always is, a pleasure to work with on my MINI Countryman’s service. He does an excellent job of explaining all of my car’s service needs and is always friendly, courteous, and helpful. MINI Countryman’s service. He does an excellent job of explaining all of my car’s service needs and is always friendly, courteous, and helpful. More

Outstanding friendly service in terms of cost quantity and timeliness. Thank you all so much. and timeliness. Thank you all so much. More

Allen Rolocut has been servicing my '06 Mini JCW with 250K miles for 17 years. He has saved me thousands over the years through warranty coverages I never knew I had, along with coupons that magically ap 250K miles for 17 years. He has saved me thousands over the years through warranty coverages I never knew I had, along with coupons that magically appear when I most need them. The mechanics are superb and personable, and Allen can easily translate 'mechanic speak' to something that a lay person can understand - among his numerous qualities, that, in and of itself, is a most valuable quality to have. I remain most grateful for his service. More

Keeps me informed every step of the way and gives me options to choose from. options to choose from. More

Wayne took care of me. Service was fast, got a loner. Everyone was very polite Service was fast, got a loner. Everyone was very polite More

My recent service visit was a pleasant experience. Allan was a very professional service writer. Allan was a very professional service writer. More

Alan is the best! Always provides the best service. He always looks out for the customer. Always provides the best service. He always looks out for the customer. More

Took my 2015 Mini in for what we had thought was going to be standard maintenance. Allen worked up the figures and off the car went to the mechanic. Upon the mechanics inspection of my car it needed more su be standard maintenance. Allen worked up the figures and off the car went to the mechanic. Upon the mechanics inspection of my car it needed more substantial work. Allen worked with the warranty company and keep me abreast of how things were going. Then when a last minute part was needed to be shipped in, again I was keep aware of the status of my car and completion date. Great working with someone that keeps you in the loop even when things are not going according to original plan. Highly recommend Allen! More

They were very polite, went out of their way to provide me with a picture even before one was available on the website. Imogen was a professional and treated me with great respect. Even when I notified her me with a picture even before one was available on the website. Imogen was a professional and treated me with great respect. Even when I notified her that my needs had changed, she was gracious and let me know I could reach out if anything changed. Someone should give her a raise, but I hope my kudos here help. More