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MINI of the Main Line - Service Center

Bala Cynwyd, PA

4.3
240 Reviews

240 Reviews of MINI of the Main Line - Service Center

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April 20, 2024

Rochelle was great and got me in and out in no time. This was a better experience More

by Laura F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochelle- 5 Stars
March 18, 2024

Mini of Main Line is spot on when it’s time for car service. The service I received is done right, the staff is respectful and the atmosphere pleasant. As for the car wash, that can be taking a notch u More

by Float like a butterfly sting like a bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

MINI of the Main Line responded

Thank you for reviewing your recent visit to MINI of the Main Line. We are thrilled you had a great experience and appreciate your business. Have a great day!

Mar 27, 2024 -

MINI of the Main Line responded

Thank you for sharing your feedback

Mar 27, 2024 -

Float like a butterfly sting like a bee responded

email- geekey1@live.com

March 15, 2024

Micah was great. Facilitated diagnostics and repair for a performance issue. Non-Mini mechanics had been stumped. I might have even saved a few bucks had I come to th More

by verity9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Mar 20, 2024 -

MINI of the Main Line responded

Thank you for your kind words! We're glad we could help. Let us know if you have any other questions or concerns.

March 02, 2024

Service department clearly explained the repair needed and completed the work in a day. I highly recommend them for your MINI. More

by mountprospect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah, Eric
Mar 04, 2024 -

MINI of the Main Line responded

We are absolutely thrilled to come across your fantastic review for MINI of the Main Line! Thank you for your kind words and for taking the time to share your experience.

February 09, 2024

Service at Mini of the Main Line is consistently efficient and professional. Everyone involved has always been friendly and willing to answer all of my questions. I particularly want to thank Rochel More

by bonni.rubinsugarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

MINI of the Main Line responded

We appreciate your positive feedback on Rochelle. Thank you for taking the time to share.

January 18, 2024

Great service. Friendly. Answered all questions. Video explanation of services was very helpful. They kept me informed throughout the process More

by James.Ballinghoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Micah
Jan 19, 2024 -

MINI of the Main Line responded

Thank you for your sharing your experience with us. We appreciate your time in doing so and look forward to seeing you again!

Jan 25, 2024 -

MINI of the Main Line responded

Thank you for your positive feedback. We appreciate your time in doing so. We look forward to seeing you again at MINI of the Main Line and enjoy your day!

December 22, 2023

The service department has the worst service I’ve ever experienced. I’ve been IGNORED and lied to about delays requiring threats and finally complaining to corporate. Being ignored is unacceptable. More

by mikeemee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Rutledge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All
December 12, 2023

Easy to schedule appointment. Service was very timely. The staff was very friendly and helpful. More

by drewdavis535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

MINI of the Main Line responded

Thank you for reviewing your recent visit to MINI of the Main Line. We are thrilled you had a great experience and appreciate your business. Have a great day!

November 10, 2023

Service good - I was first appt. Too long (2 1/2hours) for insp/oil change. More

by mmimac568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA, Matthew Indelicato
November 07, 2023

The crew was professional, friendly and paid attention to the details. They kept me informed throughout the entire process. Good job! More

by beaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names, I think the one guy was Greg
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