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2,583 Reviews of Mac Haik Toyota - Service Center
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June 15, 2020
Friendly, helpful and professional Would go no other place for automobile or service. Dawn and Marvis are my go to people. Dalton my service person, he goes the extra mile. Would go no other place for automobile or service. Dawn and Marvis are my go to people. Dalton my service person, he goes the extra mile. More
by JANEMCFADDIN
Verified CustomerEmployees Worked With
Dawn Riddle, Marvis Carmichael, Dalton Devillier
Helpful June 15, 2020
Janie was Able to get me an apt for the following day. She was very helpful to answer my questions and address concerns I had with my vehicle. The service center was clean and the staff took good safety p She was very helpful to answer my questions and address concerns I had with my vehicle. The service center was clean and the staff took good safety precautions. I am very happy with the service provided on my vehicle and the excellent customer service. More
by LKCRAWLEY
Employees Worked With
Janie Elizondo
June 15, 2020
Very good experience! Great customer service, Dalton Devillier very professional, friendly, and knowledgeable, and service is timely. Dalton is very honest about work that Great customer service, Dalton Devillier very professional, friendly, and knowledgeable, and service is timely. Dalton is very honest about work that is necessary for safety. More
by MRFERGUS
Employees Worked With
Dalton Devillier
June 15, 2020
Smooth Service What I always appreciate about this Service Center is that everything goes smoothly. From making the appointment, to being greeted and told what to ex What I always appreciate about this Service Center is that everything goes smoothly. From making the appointment, to being greeted and told what to expect. Checking in and checking out is a breeze. More
by MARYWLINS1
Employees Worked With
Robert Bropson
June 15, 2020
Quick but not quite thorogh Service was quick and seemed very efficient. However once I left the dealership, I noticed that the technician did not reset the maintenance message. Service was quick and seemed very efficient. However once I left the dealership, I noticed that the technician did not reset the maintenance message. I have not been able to figure out how to reset. So now, I am going to have to drive back over to the dealership to get it reset. More
by DRPRIDGEN
Employees Worked With
Other Employees :
I do not know who the service technician was., Ralph Accardo, Janie Elizondo, Robert Bropson, Taylor Peterson, Jon Keefe, Dalton Devillier
June 15, 2020
Spider joint / u joint on the main drive shaft went out on truck at 85000 miles. I was specifically told I had joint that needed to be greased by staff. The person in department specifically told me he mad on truck at 85000 miles. I was specifically told I had joint that needed to be greased by staff. The person in department specifically told me he made the visual of drive shaft with the person workedmworked on my truck/ changed the part out. After the fact.. same person( male/ eyeglasses, full beared, older) told me that this model truck normally has u joints that do not need to be greased. I payed for extended warranty and service through mak haik toyota. My needle bearings on the u joint were described as "falling out". Center bearing after joint was described as "warped" .. this speaks of excess friction and heat because lack of proper lubrication. In February I have form from regular Maintence and brake change at mak haik toyota stating no issues. Manager Darrel Devillier told me that "Visual" Is made during scheduled Maintence. I argue that my truck was not maintenced appropriately. I purchased extended care and vehicle was not appropriately addressed for by staff. If mak haik staff would made reported "visual" then bearings would be greased and I would have had no issues. I feel unnecessary financial burdened by this event. More
by TBuh3998
Employees Worked With
Ralph Accardo
June 15, 2020
Spider joint / u joint on the main drive shaft went out on truck at 85000 miles. I was specifically told I had joint that needed to be greased by staff. The person in department specifically told me he mad on truck at 85000 miles. I was specifically told I had joint that needed to be greased by staff. The person in department specifically told me he made the visual of drive shaft with the person workedmworked on my truck/ changed the part out. After the fact.. same person( male/ eyeglasses, full beared, older) told me that this model truck normally has u joints that do not need to be greased. I payed for extended warranty and service through mak haik toyota. My needle bearings on the u joint were described as "falling out". Center bearing after joint was described as "warped" .. this speaks of excess friction and heat because lack of proper lubrication. In February I have form from regular Maintence and brake change at mak haik toyota stating no issues. Manager Darrel Devillier told me that "Visual" Is made during scheduled Maintence. I argue that my truck was not maintenced appropriately. I purchased extended care and vehicle was not appropriately addressed for by staff. -If mak haik staff would made reported "visual" then bearings would be greased and I would have had no issues. I feel unnecessary financial burdened by this event. More
by TBuh3998
Employees Worked With
Ralph Accardo
June 15, 2020
Exceptional service and friendly staff members This dealership is one of the best Toyota Service Centers that I have visited in last five years. I am highly satisfied with the service. This dealership is one of the best Toyota Service Centers that I have visited in last five years. I am highly satisfied with the service. More
by PSSARKAR
Employees Worked With
Other Employees :
Ralph Accardo, Janie Elizondo, Robert Bropson, Taylor Peterson, Jon Keefe, Dalton Devillier
June 12, 2020
pleasant experience, neat location, nice people. Convenient location, easy in and out, professional service. Service took less than one hour to check the battery and replace it. Original battery last Convenient location, easy in and out, professional service. Service took less than one hour to check the battery and replace it. Original battery lasted four years. More
by HECTORSOTO2010
Employees Worked With
Ralph Accardo
June 12, 2020
Great service and everything was done in a timely manner. Very friendly and knowledgeable. Place was clean and updated on every issue with the vehicle. Very friendly and knowledgeable. Place was clean and updated on every issue with the vehicle. More
by LOATDT24
Employees Worked With
Other Employees :
Ralph Accardo, Janie Elizondo, Robert Bropson, Taylor Peterson, Jon Keefe, Dalton Devillier
