MacDonald Motors Inc

This is my first new truck from MacDonald Ford and could not be more surprised. Trade my truck every 3 years at most stopped and talked with Mary MacDonald and Mark the sales manager with a great price and not be more surprised. Trade my truck every 3 years at most stopped and talked with Mary MacDonald and Mark the sales manager with a great price and just a great experience. Would tell everyone to go here for a wonderful car buying experience. Oh yeah I have been using the garage with 100% positive results. Robert M More

Great Dealership Normally dealing with sales people is NOT a good experience and not my favorite thing to do. I hate the game they play and the stress of it all. But I Normally dealing with sales people is NOT a good experience and not my favorite thing to do. I hate the game they play and the stress of it all. But I have to say that it was such a pleasure to purchase our vehicle with John Chapman. Everyone at this family-owned dealership is wonderful and very knowledgeable.They treat you and take care of you just like family. If you are in the market for a vehicle, I HIGHLY recommend you give them a try. Thanks Macdonald Motors!!! More

Over the years I have purchased nine vehicles from McDonald Motors, most recently a 2011 F-150. Although I have checked with other dealers and on line for comparisons, I would not purchase a vehicle McDonald Motors, most recently a 2011 F-150. Although I have checked with other dealers and on line for comparisons, I would not purchase a vehicle elsewhere. My experiences there have really been that good. All members of the sales staff are extremely friendly and helpful. They go out of their way to make one comfortable and the experience hassle free. One can purchase a vehicle there and expect to leave with a feeling of satisfaction and fairness. In addition to purchase satisfaction, I always deal with MacDonald Motors to take advantage of the excellent service. In fact, I don’t see how the service could be much better. The service staff is friendly, competent, and efficient. They seem to always keep the convenience and concerns of the customer in mind from routine service to more serious problems. Maintenance issues are carefully and clearly explained as are the options for dealing with them. Customers can count on both themselves and their vehicles being cared for properly. More

We are very pleased with Mac Donald Motors. We have dealt We are very pleased with Mac Donald Motors. We have dealt with them before. Always are treated with respect and fairness. There workmanship is We are very pleased with Mac Donald Motors. We have dealt with them before. Always are treated with respect and fairness. There workmanship is first quality. More

Great place to shop for a new vehicle. Mary was extremely helpful and knowledgeable of the vehicles they sell. She went out of her way to help me make the most economical choice with today's gas p extremely helpful and knowledgeable of the vehicles they sell. She went out of her way to help me make the most economical choice with today's gas prices, and buy the right vehicle that would suit my needs. I was there to just look and ended up with a brand new 2011 Ford Focus to enjoy! Thank you Macdonald Motors. I LOVE my new car - first one in over 10 years. More

I was concerned about this dealership when I read a negative review on this website. However, I decided to visit the dealership to at least do a review of the new car I wanted to purchase. Upon enterin negative review on this website. However, I decided to visit the dealership to at least do a review of the new car I wanted to purchase. Upon entering, I was immediately greetd by Mary Macdonald, one of the owners. When I shared my concern with her, she took me to her office and had me read an email from Anna Doucette, who was the original person that had the issue with the Ford Motor company. Anna's email was a "thank you" email thanking Mary for all the help provided, and for the quick response to her complaints. Mary was able to demonstrate that those persons posting negative information, chose to attack the dealership,which had NEVER made any committments to Anna. All the committments were made by FORD MOTOR COMPANY, and Ford honored those committments. I am happy to say I was VERY PLEASED with the manner in which I was treated, and extremely impressed with how they had handled the negative report. They demonstrated that a dealership could act with honor and integrity, at a time when many dealerships are receiving negative feedback. I am pleased beyond words with my Ford car, and pleasantly surprised at the ease of working with Macdonald Motors Ford. I would tell anyone looking for a new or used car, to give them a chance. I think you will walk away with the same happiness that was enjoyed by myself and my family. More

Over the past two decades, we have purchased four Ford automobiles from Macdonald Motors. Their continuing service care has been exceptional, they perform good work on time as promised, and they have bee automobiles from Macdonald Motors. Their continuing service care has been exceptional, they perform good work on time as promised, and they have been unusually helpful to us as customers.We will continue to work with them and to consider them helpful friends, as well as reliable Ford service providers. More

The review posted by David Gaudette is way off base. He apparently wasn't smart enough to investigate the facts surrounding his concern. The agreement was made with Ford Motor Company, NOT Macdonald Motors apparently wasn't smart enough to investigate the facts surrounding his concern. The agreement was made with Ford Motor Company, NOT Macdonald Motors. My dealings with Mary, Mark, and Mike have been exceptional and their committments are second to none. I WOULD reommend that anyone wanting to deal with a reputable dealer visit them in Conway NH, and ignore the rantings of those lacking basic innate intelligence. More