If you are a female: beware
My mom and I went to Mall Chevrolet at approximately 8pm on Wednesday April 18, 2018. We were immediately greeted by a smiling face. He introduced himself (I believe his name was Joe, but I’m horrible with names; and the sign and business cards on his desk belonged to a different salesman). The salesman was very friendly and very polite. He showed us the vehicle we were interested in, and everything was going smoothly. When it came time to discuss pricing, my mom offered exactly $2,000 under sticker price. He painstakingly took the time to write out the math on a piece of paper (I assume this was just for show as many people can subtract 2k from 30k with ease). He then advised us that he would take it to his manager, and he would also obtain pricing for an extended warranty. He returned to the desk 5 minutes later with a pricing sheet that included the original sticker price. My mom noticed that her offer was not included. He said that the car was already priced low enough, and he mentioned that they offered plenty of cheaper vehicles on the lot. At that point, my mom and I thanked him and let him know that the deal wasn’t going to work for us. We got up and walked out fairly abruptly.
As we left the building, a different man started yelling at us from the door. As he jogged towards us, he kept screaming “What happened? Did my sales associate treat you badly?” I replied by saying “No, he was fantastic. He was very nice. We just didn’t agree on the price.” He then kept insisting that someone must have offended us. At this point, he was right next to my mom’s vehicle. Again, we both repeated that the sales man was wonderful, we just were not interested in the deal. I then got in my seat and shut the door. He proceeded to go to the driver’s side where my mother was sitting. As she attempted to shut the door, he stood in front of her door and physically blocked her from shutting her car door.
As someone who has been the victim of domestic violence, my mother did not deserve to be placed in a position where a salesman physically blocked her from shutting her own car door. She asked him to move. She told him she had to go. Still, he stayed in front of the door, physically preventing her from shutting her own car door and leaving the dealership. Again, I asked him to please leave us alone. On repeat, she said “Please move. I am not interested. Please let me leave.” He kept trying to make a deal. NO MEANS NO.
My mother had to beg a man to move out of her way so that she could close her own car door. And, he still wouldn’t move. It took minutes for her to finally be able to clear him enough to reach her own car door to pull it closed, and he was still reluctant to move aside. As I write this, I honestly can’t even fathom how this is something that could happen in 2018.
I’m writing this review promptly so that Mall Chevrolet has time to review and save video surveillance footage of the incident so that you can use it as a teaching point. NO MEANS NO. Physically blocking a female from getting in her car to leave is not acceptable.