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Manhattan Beach Toyota
Manhattan Beach, CA
622 Reviews
Manhattan Beach Toyota | Scion offers top-quality certified used cars, trucks, SUVs and vans. At Manhattan Beach Toyota | Scion, our used cars receive a thorough inspection by our certified auto technicians so you can be sure that when you purchase a car here, nothing less than excellent is accepted. We also offer customers Toyota Certified Pre-owned vehicles. If you can't find your exact used car, simply fill out our comments section and we will locate the exact new or used car you have been searching for. Once the vehicle arrives at our dealership we will alert you right away by phone and e-mail. Our finance team offers some of the best rates available for car loans. Our Finance Department works with a number of banks and credit unions to provide our customers with our best deals on car loans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 622 reviews
August 23, 2007
We live by the beach and always keep quarters in our cars for parking meters. About 6 months ago, 2 rolls of quarters were stolen out of my wifes car while it was in for service. We reported the problem but for parking meters. About 6 months ago, 2 rolls of quarters were stolen out of my wifes car while it was in for service. We reported the problem but it was only $40.00 so we just wrote it off. Recently our sons car was in for maintenance and his iPod was stolen from his glove box. I called the service manager immediately after returning home and he said he would contact me by the end of the day after he spoke with the owner. I didn't here anything from him so the next day I wrote Toyota Corporate asking them if it could this be investigated. They opened a case but did not answer my question. They said the Customer Relations Manager will contact me by the end of the business day Friday. In the event I did not receive contact from the dealership by this date, please contact them with a file number they provided. The Customer Relations Manager didn't contact me so I responded to Corporate again and they said I would need to work it out with the dealership. I also tried the BBB. I submitted my complaint and received a confirmation e-mail that they received my complaint. After not hearing anything for a month, I called to follow up and was told there was no complaint. More
by Popps
Employees Worked With
Darron Guy
April 18, 2007
THE worst car shopping experience of my life without a doubt. Of course, the test drive went great, and Lamar was very courteous and helpful, but after that.... they try EVERY TRICK that was used in the c doubt. Of course, the test drive went great, and Lamar was very courteous and helpful, but after that.... they try EVERY TRICK that was used in the car sales - 50 years ago! Of course, to start with, it's the old bait and switch: they had my car advertised on theirs weekend sales flyer, turned out, it's only dark colors, not the color I wanted. So fine, I say give me a reasonable price. No he says, lets first fill out the application! Finally, he seemed to agree to the price, only to be contradicted by the manager (of course, the manager is always the bad guy in this game). The manager comes over, and starts throwing numbers at us, pulls out this little crumpled piece of paper, and starts to jot numbers all over it.. that thing works like a red cloth to a bull for me, so I got up and just flew out of there, telling them to call me when they are ready. Of course, they called 10 minutes afterwards, with more games... To tell you the truth, I would not buy a car from these guys after this, even if they gave me the price I wanted. DO NOT GO THERE. More
by otez
Employees Worked With
Lamar and his manager (Jaris?)
