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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,032 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,032 reviews

April 02, 2024

Ms Seal is top notch professional. Kept me updated on vehicles status and quickly checked out when completed. More

by s2brownblitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your feedback. We appreciate your business and look forward to assisting you in the future.

April 02, 2024

I have an Audi Etron that was purchased 6 months ago. The front motor failed. Same was wonderful in keeping me up to date on what would be done to fix it. I was provided with a loaner and definitely wi More

by vohmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Maple Hill Auto Group responded

Oh geez, I'm sorry to hear that. I'm glad Sam was able to take care of you and get you back on the road.

April 02, 2024

Good overall service. I was well taken care of during my visit. Service was completed in a timely manner. More

by lesliebalyeat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CB Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Maple Hill Auto Group responded

Thank you Leslie! I'm glad to hear we were able to get you in and out in a timely manner. We look forward to assisting you in the future.

April 02, 2024

Professional, respectful and reasonably priced. Great customer service and the shuttle service is priceless for a full time working person More

by MKRUMREI79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denny
Apr 03, 2024 -

Maple Hill Auto Group responded

That's great! Thank you for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

March 30, 2024

Great experience. They were prepared and we made the deal happen quickly. Nice facility also More

by jsmith@burnettefoods.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Maple Hill Auto Group responded

Thank you! We appreciate your business and look forward to assisting you in the future.

March 30, 2024

Thank you for best services! Mike helps me to purchase my new vehicle. He gave me great deal. More

by vargrigor66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
CB Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Maple Hill Auto Group responded

Thank you!

March 30, 2024

Everyone made sure that I was taken care of and very happy with the service More

by mnagelkirk
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
CB Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Maple Hill Auto Group responded

Thank you! I'm so glad to hear your needs were met. We appreciate you taking the time to give us a 5 star review.

March 29, 2024

Working with Sam is always a pleasure. His attention to detail is always much appreciated. More

by MIKE@BUSINESSCARDSPLUS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Maple Hill Auto Group responded

Thank you Mike! We really appreciate you taking the time to give us a review. We look forward to assisting you in the future.

March 29, 2024

Hannah does a great job and is a pleasure to work with. She goes above and beyond to take care of me and my car. More

by CDKAMERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 29, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us such a nice review. I will pass this along to Hannah. We look forward to seeing you again.

March 29, 2024

Communication was very poor. Was without a vehicle for a week and a half with no information. More

by Al3xb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Seal
2.0
This rating includes all reviews, with more weight given to recent reviews.