Maple Hill Auto Group

Loyal Maple Hill Customers I went in for an oil change, without an appointment. Cassandra was able to do the visual walk around and get me in for the oil change. We have a Hyund I went in for an oil change, without an appointment. Cassandra was able to do the visual walk around and get me in for the oil change. We have a Hyundai Santa Fe and Subaru Forester both from Maple Hill. We are proud to be loyal Maple Hill fans! Thank you. More

Service today of my new Sonata. They only place I have done business for y ears. I like the sales people and the good service I always receive. I recommend to friends and fa They only place I have done business for y ears. I like the sales people and the good service I always receive. I recommend to friends and family. More

oil change Great experience. Lease a 2017 Subaru Forester. Love the car and happy with the service. Second Forester that I have had. Thank you for making thi Great experience. Lease a 2017 Subaru Forester. Love the car and happy with the service. Second Forester that I have had. Thank you for making this a smooth operation. More

experience we had a very good experience They always tell us when extra work is needed such as filters, tire rotation etc. They also have the product on hand s we had a very good experience They always tell us when extra work is needed such as filters, tire rotation etc. They also have the product on hand so we do not have to return. More

Good experience I visited Maple Hill Subaru to test drive a Forester and Outback since I was looking for an all-wheel drive vehicle with some storage capacity. I hav I visited Maple Hill Subaru to test drive a Forester and Outback since I was looking for an all-wheel drive vehicle with some storage capacity. I have a few friends that have owned different Subaru's and they all had very good things to say about them. I worked with Phil Lawrence. He was knowledgeable and helpful without being pushy. I ended up going with the Forester. Since the finance deal was on year end closeouts they had to arrange to get a vehicle from a different dealership to get the color and options that I wanted. The whole process was easy and stress free. I would certainly recommend both Maple Hill and Phil. More

Friendly service I go to Maple Hill for all my service work. Everyone there is friendly, the waiting area is clean and comfortable with coffee and snacks available. I go to Maple Hill for all my service work. Everyone there is friendly, the waiting area is clean and comfortable with coffee and snacks available. Best dealership I’ve dealt with . More

Great service They did a great job. Had the brakes checked for replacing and it turns out it was just a rock stuck in the pad. But got it taken care of. Oil change They did a great job. Had the brakes checked for replacing and it turns out it was just a rock stuck in the pad. But got it taken care of. Oil change too and the free car wash made this super convenient for me to get all taken care of. Major plus is the free multipoint inspection so everything is in good shape. Had a tail light replaced that i didn’t know about. And the shuttle service was fast and friendly so I wasn’t stuck in a waiting room all day. Excellent job on all parts. Would definitely recommend and will be returning for future work. Thanks everyone! More

Poor Communication The dealership was very busy when I went to drop off my car at the scheduled time. They took a while to help me, and actually took care of at least on The dealership was very busy when I went to drop off my car at the scheduled time. They took a while to help me, and actually took care of at least one customer who arrived after me, before they got to me. Once they got to me I was moved through relatively quickly and told to wait for a shuttle to work. The shuttle driver was very pleasant and efficient. Throughout the course of the day I received a voicemail asking if I would like additional services to be completed on my car. I tried to call back and left a message. An hour or more later I tried to call again and left another message asking for certain aspects of the work to be completed. A third time I tried to call I asked the operator to leave me on hold as long as it took and continue to keep sending me through. I never talked to anyone in the service department on the phone again. I did manage to arrange a pick-up to get back to the dealership through another department. However, they never notified me that it had been arranged and the driver called me from the street without me knowing he was on his way. Overall, communication was poor. The work suggested was a couple of belt replacements, which probably would be good to have replaced. I will be going elsewhere to have this work done. More

Great service again Friendly and professional service. Tyler was very pleasant to deal with. I like having genuine Subaru parts and technicians working on my car. They Friendly and professional service. Tyler was very pleasant to deal with. I like having genuine Subaru parts and technicians working on my car. They have been my go to for auto repairs and maintenance. More

Oil Change and Inspection Dealership did an excellent job. They were very quick to get my XC70 in for service. My only issue is that when they did the inspection I see in the Dealership did an excellent job. They were very quick to get my XC70 in for service. My only issue is that when they did the inspection I see in the summary that they saw that the front bumper was not attached on the right side but did not bring this to my attention. Overall my experience was great. More