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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

December 05, 2020

Satisfied their services, always versus never get along dealing with auto sales department. Dealers team need to improve. Simeon from my town told me that he is interesting to buy Subaru but he complain More

by AHCIANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Steve Nutt, Cassandra Westfall, Amie Freeman, Misty Figg, Andrea Darnell, Hannah Seal, Che Lopez
Dec 08, 2020 -

Maple Hill Auto Group responded

Thank you for your review. We are sorry about our sales department. If there is anything we can do for you, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 04, 2020

Had my Legacy in for some recall work. All staff was very friendly and professional. They let me use another vehicle to drive for the day and the work was done quicker than expected. Would highly recommend u More

by spyker68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Dec 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear about your great experience here in our Subaru service department. If there is anything else we can do to assist you, please feel free to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 04, 2020

Worked with Phil to buy a new Forester. We had worked out pretty much everything, except for the trade-in, prior to me going to the dealer. An excellent and flawless experience. The car was waiting for m More

by brianh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor - Finance 5 stars as well, Phil Lawrence, Greg Vinstra
Dec 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear you had a great experience with Phill here in our sales department. We look forward to working with you in the future. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 04, 2020

We had such a great experience! Nick provides great follow up and the entire transaction went very smoothly. They were able to quickly locate the vehicle I wanted in the color I wanted. More

by S W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Nick Hodgson
Dec 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear about your great experience with Nick here in our sales department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 04, 2020

Excellent service and experience from Maple Hill Auto Group. They made sure to make the whole experience a pleasure and will definitely purchase from them again. More

by JIM.SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, Kevin Poffenberger, Jacob Prieto
Dec 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear about your great experience here in our sales department, we look forward to working with you again in the future. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 04, 2020

WOW! My third new car from Maple Hill. Service is great. The sales staff were 5 star in my book Steve Nutt is the best, has taken care if the cars serviced at this dealership. No complaints from me More

by JINNYHAIRCUTS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra, Jacob Prieto
Dec 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so glad to hear you have had a good experience here in both are sales and service departments. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 04, 2020

This was our second visit to Maple Hill Auto Group. Matt was very professional and friendly. He showed us what we wanted to see and made the whole process painless. More

by jjones49017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra
Dec 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear you had a good experience with Matt here in our sales department. If there is anything else we can assist you with, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 04, 2020

Loved the loaner sports car. Recall work on Audi Q7 was done nicely. Only glitch was that I was told I needed to buy a new $550 battery. After trouble shooting this with my husband, turns out the current More

by ROSEMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Dec 07, 2020 -

Maple Hill Auto Group responded

I am glad that we were able to get that recall taken care of for you. We apologize for our mistake about the battery, but if there is anything else we can do for you please give us a call. Thank you! Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 04, 2020

Dennis was very helpful with finding me a 1 year old certified pre owned with the color and mileage that I wanted. Once we found it, he made the purchase process seamless for me. More

by DCLARAMIE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Dennis Schurman
Dec 04, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear you had a good experience with Dennis here in our service department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative mtassell@maplehillauto.com 269-342-6600

December 03, 2020

Phil was very helpful and did an excellent job including driving the car to our home for a test drive. He was also very knowledgeable and thorough More

by JOHNTWHYTE
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Greg Vinstra
Dec 07, 2020 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here with Phil in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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