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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,460 Reviews

3,460 Reviews of Maple Hill Auto Group - Service Center

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April 04, 2024

Friendly and helpful service. I was able to get my car in quickly. Sam was very knowledgeable and shared helpful insight on maintenance needs for my car. I am very comfortable kno More

by scrimpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Maple Hill Auto Group responded

Thank you! I'm happy to hear Sam took good care of you. We look forward to assisting you in the future.

April 04, 2024

Sky high prices increased for an oil change & other services 🥲 No coupon offers! Regular customer, price should not charge and coupon offers. More

by UMESH_SHARMA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Maple Hill Auto Group responded

I'm sorry you feel our prices are sky high. We do try to stay competitive with our pricing.

April 02, 2024

Not sure what to write to meet the fifteen word milestone except to say good More

by KEVIN@NATIONALMATERIALHANDLING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Maple Hill Auto Group responded

Thank you Kevin! I'm glad to hear we met your expectations. If you have any questions or concerns, please reach out.

April 02, 2024

Ms Seal is top notch professional. Kept me updated on vehicles status and quickly checked out when completed. More

by s2brownblitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your feedback. We appreciate your business and look forward to assisting you in the future.

April 02, 2024

I have an Audi Etron that was purchased 6 months ago. The front motor failed. Same was wonderful in keeping me up to date on what would be done to fix it. I was provided with a loaner and definitely wi More

by vohmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Maple Hill Auto Group responded

Oh geez, I'm sorry to hear that. I'm glad Sam was able to take care of you and get you back on the road.

April 02, 2024

Good overall service. I was well taken care of during my visit. Service was completed in a timely manner. More

by lesliebalyeat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CB Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Maple Hill Auto Group responded

Thank you Leslie! I'm glad to hear we were able to get you in and out in a timely manner. We look forward to assisting you in the future.

April 02, 2024

Professional, respectful and reasonably priced. Great customer service and the shuttle service is priceless for a full time working person More

by MKRUMREI79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denny
Apr 03, 2024 -

Maple Hill Auto Group responded

That's great! Thank you for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

March 29, 2024

Working with Sam is always a pleasure. His attention to detail is always much appreciated. More

by MIKE@BUSINESSCARDSPLUS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Maple Hill Auto Group responded

Thank you Mike! We really appreciate you taking the time to give us a review. We look forward to assisting you in the future.

March 29, 2024

Hannah does a great job and is a pleasure to work with. She goes above and beyond to take care of me and my car. More

by CDKAMERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Mar 29, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us such a nice review. I will pass this along to Hannah. We look forward to seeing you again.

March 29, 2024

Communication was very poor. Was without a vehicle for a week and a half with no information. More

by Al3xb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Seal
2.0
This rating includes all reviews, with more weight given to recent reviews.