1,624 Reviews of Maplewood Toyota- Service Center
The Best Service Advisors Tim Grundhauser and Joe Rehling are the best Service Advisors Maplewood Toyota has!! They has always gone above and beyond to help us out even on the Tim Grundhauser and Joe Rehling are the best Service Advisors Maplewood Toyota has!! They has always gone above and beyond to help us out even on their busiest of nights!! More
Very positive experience I brought my '09 in for an oil change and tire rotation. When I checked in, the Toyota rep noted that I had outstanding recalls due on my vehicle. He I brought my '09 in for an oil change and tire rotation. When I checked in, the Toyota rep noted that I had outstanding recalls due on my vehicle. He made arrangements for those to get done the same morning. They were done at exactly the time they were supposed to be. More
Got the job done without an appointment I got a surprise day off so I figured I would get the oil changed, since it was on my to do list. Pulled in without an appointment and they said no p I got a surprise day off so I figured I would get the oil changed, since it was on my to do list. Pulled in without an appointment and they said no problem. Not to mention they ordered the parts needed for the recall. More
Pleasant experience I brought my 2014 Prius in for the 30,000 mile service. The lounge was comfortable and I liked the free Wi-Fi. Although it took a little longer than I brought my 2014 Prius in for the 30,000 mile service. The lounge was comfortable and I liked the free Wi-Fi. Although it took a little longer than promised, the fact that the car was washed at the completion helped to make up for that. More
Above and Beyond Every time I go into Maplewood Toyota for service they go above and beyond. Incredible staff. Very helpful. Friendly. Efficient. Honest. Great p Every time I go into Maplewood Toyota for service they go above and beyond. Incredible staff. Very helpful. Friendly. Efficient. Honest. Great prices for service. I have recommended them several times and cannot say enough good things about them. More
Service Visit I gave a 4, because there was a long cue to get in the garage. I waited over 15 minutes. However, they were still able to get my oil change and tire I gave a 4, because there was a long cue to get in the garage. I waited over 15 minutes. However, they were still able to get my oil change and tire rotation in less than 1 hour. I did have a appointment. More
Very quick and thorough My oil change and tire rotation were performed very quickly and efficiently. I waited only about 45 minutes and was informed of progress during the p My oil change and tire rotation were performed very quickly and efficiently. I waited only about 45 minutes and was informed of progress during the process. Thank you! More
Always as efficient as possible I have been a customer of Maplewood Toyota for many years now. I have a brand new Prius, and they took care of my vehicle as quickly as they could. Th I have been a customer of Maplewood Toyota for many years now. I have a brand new Prius, and they took care of my vehicle as quickly as they could. The people working in the service department are always very kind and courteous, and I always feel respected when I arrive for service. I love the free car wash that is always included, too! They are usually pretty busy, but I still feel comfortable dropping off my vehicle for oil changes and tire rotations if I have the time to wait. More
Timely and efficient service Brought my 2016 Tundra in for service yesterday morning and while the service is "free," the dealer kept giving me updates and was very cognizant abou Brought my 2016 Tundra in for service yesterday morning and while the service is "free," the dealer kept giving me updates and was very cognizant about getting me out quickly so I can get on with my day. More
Awesome Service Department! The service department was fast, friendly & extremely accommodating! Johnny kept me up to speed with progress reports, which was very helpful. I've al The service department was fast, friendly & extremely accommodating! Johnny kept me up to speed with progress reports, which was very helpful. I've always been impressed with their customer service. Kudos Service Team! More